Resident Manager/Cleaner Job in Edmonton for Boardwalk |

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Resident Manager/Cleaner

September 24 2021
Industries Real Estate
Categories Cleaning, Housekeeping, Executive, General Labor, Warehouse, Hospitality, Catering, Tourism, Management, Administration, Property Management, Real Estate, Trades, Technicians, Construction
Edmonton, AB
Job Responsibilities:
  • Ensure the health, comfort and safety of our Customers
  • Must live on-site
  • Ensure daily communication with all site Associates
  • Collect rent and follow up on defaults
  • Ensure vacancy is within guidelines for each site (minimized) by effective service to potential and existing customers
  • Inspections of vacant and upcoming suites
  • Lease and show suites
  • Ensure all rental enquires are answered within the guidelines provided
  • Annual suite inspections
  • Prepare and deliver bank deposits
  • Administrative duties including processing paperwork for site and other Associates
  • Ensure contractors arrive as per scheduled timelines and complete their work as pre conditions of the contract
  • Ensure proper and accurate inventory management
  • Clean building entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, amenity rooms, and any other common areas as required
  • Clean vacant suites and other suite touch-ups as required
  • Touch-up painting as required
  • Interior and exterior garbage pick-up as required
  • Snow removal
  • Ensure proper and accurate inventory management
  • Ensure all equipment is working and being maintained properly
  • Complete other tasks assigned by the Area Coordinator
Experience and Educational Requirements:
  • 2 years Customer Service experience and/or Cleaning experience preferred
  • Post-Secondary Education in related field
Technical Requirements:
  • Computer experience is required with web based programs preferred
  • Ability to learn and adapt quickly to changing systems and new technology
  • Strong working knowledge of English both verbal and written
Non-Technical Requirements:
  • Strong commitment to providing excellent customer service
  • Dedicated to building better communities for all our Customers and surrounding communities
  • Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
  • Excellent listening and telephone etiquette skills
  • Exceptional problem-solving and decision-making capabilities
  • Strong planning and organizational skills coupled with ability to multi-task and prioritize
  • Excellent time-management skills
  • Ability to handle sensitive and confidential matters
  • Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
  • Ability to work independently (self managed) and with other Associates in a team environment
  • Ability to learn quickly, adapt to change and be flexible in nature
  • Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
  • Demonstrates a positive attitude, enthusiasm and assertiveness
  • Ability to spend up to eight hours walking, standing, climbing stairs, lifting
  • Ability to maneuver or lift up to 90kg with the proper equipment