New job at True Key Hotels & Resorts (via Jobs.ca) | Jobs.ca
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Room Attendant - Summer 2020

June 22 2020
Industries Accomodations, Food services
Categories Hospitality, Catering, Tourism, Hospitality, Catering, Tourism, Room attendant, Hospitality, Catering, Tourism
Sooke, BC

Looking to live where the rainforest meets the ocean? Kayaking for chance encounters with marine life? Hiking trails that lead to adventures?


We have the Key to your future!


True Key Hotels & Resorts in Sooke, BC manages two boutique style vacation homes locations Sooke Harbour Resort & Marina and SookePoint Ocean Cottage Resort are not far from the conveniences of the city, only approximately 40 minutes from Victoria and set in the secluded village of Sooke and East Sooke. Amidst the diverse natural beauty of British Columbia’s Vancouver Island, world class fishing charters outside of your door, endless scenic hikes and trails, sea kayaking and more, it is an unparalleled experience.


True Key Hotels & Resorts provides competitive employment packages for its team members, including health benefits, competitive wages, education allowance, employee discount programs on the job training and opportunities for advancement within the collection.


ROLE: ROOM ATTENDANT This is a seasonal summer full-time role. It is based evenly across two resorts, SookePoint Ocean Cottage Resort in East Sooke as well as Sooke Harbour Resort & Marina. You must have reliable transportation to reach East Sooke as this work-site as public transit does not currently service this area. Complimentary employee parking is provided at both locations. In addition to a competitive hourly wage, we offer a travel allowance (shifts worked at East Sooke).


ROLE PROPOSITION


At the heart of the operation, a Room Attendant ensures that the ocean side luxury guest cottages, townhouse suites along with public areas are clean and properly presented for guests in accordance with the True Key Hotels & Resorts standards. While positioned operationally behind the scenes, this role often has guest interactions and opportunities to promote a positive image of the property by being friendly, professional and able to address problems or special requests.


ACCOUNTABILITIES


Operations:


  • Stock and sort supplies
  • Vacuum, clean, dust and polish guest rooms
  • Make beds, change sheets, remove and replace used towel and toiletries
  • Sanitize washrooms, toilets, showers, bathtubs
  • Wash windows, counters, appliances, and other kitchen areas
  • Deliver and retrieve items on loan to guests
  • Ensure security of guest suites and cottages and privacy of guests
  • Perform rotation cleaning duties as required


Guest Experience:


  • Assist guests with special requests as it relates to their room stay
  • Pleasantly provide resort wide information to guests as they often are looking for amenity recommendations and to find points of interest


Team Commitment / Leadership:


  • Work independently consistently demonstrating initiative and accountability
  • Participate in the culture within the housekeeping department, showing support to the team as everyone works towards completion of the daily tasks
  • Actively demonstrate our Key Values in daily work tasks
  • Anticipate challenges and offer solutions that assist the overall team and operation
  • Adhere to health & safety standards creating and maintaining a safe workplace

IDEAL CANDIDATE

  • Prior knowledge of a housekeeping department is an asset but not required
  • Reliable and responsible team-based ethics
  • Physical ability to bend, crouch, lift and be in motion for a majority of the shift
  • Has previous customer service experience
  • Thrives in a fast-paced environment with the ability to multitask
  • Is or has interest in working towards a career in the Hospitality / Tourism industry
  • Finds enjoyment in elevating the experience, understanding that this is the guests home away from home during their stay
  • Has a passion for guest service and the proven ability to anticipate guests needs
  • Candidates must be legally able to work in Canada


Candidates whom are not currently legally entitled to work in Canada may be considered in future if work authorization is obtained independently.

Apply now!