Senior Cloud Database Engineer - Ms SQL Server/ Azure Job in Montreal for SAP |

Senior Cloud Database Engineer - Ms SQL Server/ Azure

May 13 2021
Industries IT: Software
Categories Data Centre, Warehousing, Cloud, Database Dev. & Admin., Engineering, Information Technology, Project Management, Business Analysis
Montreal, QC

Requisition ID: 288684
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Senior Cloud Database Engineer

SAP Customer Experience

SAP Customer Experience helps businesses on every continent sell more goods, services and digital content through every touch point, channel and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and to make a difference. We value people that do what it takes to deliver superior results to our customers. We embrace innovative technology and new ideas. At Customer Experience you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.

As a Senior Database Engineer, you will be responsible for all aspects around database solutions, customer database availability and the performance aspects of all database services. You will be expected to collaborate with customers, partners, cross-teams and different stakeholders to ensure we are continuously raising the bar to provide exceptional customer service.

Our product stack mainly relies on:

SQL Server
• Azure
• Python/ Powershell
• Linux/ UNIX

Tools we use regularly include:
• Solarwinds and Dynatrace for monitoring
• Jenkins for continuous integration
• Git as a source control system


  • Architect, design and deliver solutions to provide DBaaS for all customers across our landscape.
  • Proactively cater to any events or alerts which could disrupt availability for production database instances.
  • Troubleshooting and orientating resolutions to complex technical problems to alleviate any issues and performance bottlenecks for the customers.
  • Formulate strategy and design to enhance monitoring and observability across the database services across different platform offerings.
  • Ensuring database service recoverability when a production issue arise, participation in root cause analysis and providing constructive action items to avoid similar repeated occurrences.
  • Acting as an escalation point for all technical issues related to the database during the on-call shift or customer sales event (e.g. Black Friday & Cyber Monday).
  • Continuous improvement of existing database design, processes and standards.
  • Coaching junior colleagues and acting as a subject matter expert for various internal projects/ initiatives.
  • Participation in on-call rotations and flexibility with working hours occasionally.


  • Minimum of bachelor’s degree in quantitative field (preferably Computer Science or related disciplines), or equivalent combination of education and experience.
  • Minimum 5 years of professional experience as a Database Engineer/Administrator.
  • Expert level knowledge, administration skills and hands on experience with one or more of these: SQL Server, Azure SQL.
  • Ability to adapt and learn newer technologies.
  • Knowledge and proficiency in at least one scripting languages for automation – python/ shell scripting etc.
  • Good understanding of Linux/ Unix fundamentals and basic debugging skills.


  • Experience in working in cloud environment such as Azure, AWS or GCP.
  • Prior experience with highly available (24*7) environments.
  • Comfortable with customer facing situations.
  • Proven record for database performance, observability, availability and scalability.
  • Excellent written and verbal communication skills.
  • Able to work independently with minimum supervision.

Things we support a learning curve on & learning opportunity

  • Public cloud solution performance tuning and APM tools such as Dynatrace.
  • Any cloud certifications would be an advantage.
  • Experience with one or more the following technology will be considered as an asset: HANA, PostgreSQL etc
  • Any of these will be considered as an advantage: ITIL Certification(s); Scrum Certification(s); Product Owner Certificate(s); PMP Certification(s).


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:

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