Senior Research Manager, Innovation Job in Toronto for IPSOS |

Senior Research Manager, Innovation

July 1 2021
Categories Marketing, Communications, Public Relations
Toronto, ON

About Ipsos

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD). ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP

At Ipsos we use data to shape the future. We combine the best technology on the market with the rigorous scientific market research methods we are known for to design targeted, nimble, responsive data strategies. The intersection of tech and digital makes it possible to capture every aspect of the human experience. This can happen either passively through social and transactional data, or actively through in-the-moment research methodologies. Everyone is flooded with access to data and the tech world has created powerful tools to analyze and understand it. Researchers hold the key to using these tools to makes sense of the noise.

How do we do it? We start with understanding our client’s business problem, placing it in its business and social context, and applying our knowledge of broader trends developed over decades of studying the human experience. We then partner with our clients to design a comprehensive solution that draws on available data sources and custom data collection methods that we execute to fill the gaps. Finally, we generate deep insight through analysis and advise our clients on how to leverage that insight to answer the business question and, ultimately, drive their strategy.

Sound like the right place for your career? Share our passion. Share our success. And join us in being proud to be Ipsos.

Senior Account Manager, Innovation Research

As a Senior Account Manager, you will play a key role in supporting the provision of strategic insight to our clients in the delivery of research services. In this role, you will work with clients to understand their business issues and needs in order to develop and design appropriate solutions while building and maintaining strong client relationships. You are conversant in quantitative research design in the Innovation space specifically, with experience managing key market research projects from start to finish. Our ideal candidate is an innovative thinker possessing both drive and intelligence, with a passion for matching science with insight to provide actionable research solutions.

Primary responsibilities include:

  • Project coordination and implementation: Manage multiple market research projects at once, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects
  • Client relationship management: Work with clients, in consultation with the Vice President to develop and design appropriate solutions based on the research approaches and products that are best suited to meet their needs.
  • Prepare proposals, deliver research design and methodological advice to our clients and design questionnaires
  • Perform data analysis and verification, draw conclusions; prepare reports and presentations; make recommendations from the data results based on the client’s requests and business issues.

Ideal Candidate has the following Skills and Experience

  • 5+ years’ experience in a research environment (of which 3+ years are quantitative Innovation research experience)
  • In depth experience designing and executing primary consumer research
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Strong quantitative research, analytical, interpersonal and problem-solving skills
  • Ability to draw insights and tell a story with data
  • Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
  • Experience and comfort with presenting research results to clients
  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
  • Strong client management skills
  • Excellent written & verbal communication skills
  • Work well in team environment
  • Bachelor’s Degree or equivalent related experience

Ipsos Makes a Difference

Our people see to that. We attract the best talent and serve the best clients. Ipsos offers a dynamic work environment where your talents are nurtured, and your skills are enriched. We encourage initiative, innovation and risk-taking to further develop our business and our people. We are enthusiastic, confident and results oriented which is why our clients come to us. That’s what makes us proud to be Ipsos.

Ipsos’ Commitment to Diversity & Inclusion

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and allowing employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with codes of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

Apply now!