Service Coordinator Job in Edmonton for SMS Equipment Inc. |

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Service Coordinator

June 16 2021
Industries Vehicles (parts, sales, maintenance)
Categories Maintenance, Service, Trades, Technicians, Construction
Edmonton, AB

Reporting to the Team Lead, Service, this position will assist with documentation of all service repairs and activities in the Edmonton Branch. Responsibilities include tracking internal expenses, creating reports, processing work orders, and supporting warranty processing.

Duties included, but not limited to:

  • Writing service and warranty reports, reviewing sublet invoices, and working with other departments to ensure proper documentation.
  • Maintenance and costing of work orders including collecting appropriate data, maintaining communication with customer representatives, and tracking components and ensuring job progression.
  • Schedule all repair and maintenance of support equipment, service truck fleet, and overhead cranes and rigging.
  • Supply product information to Technical Support group.
  • Other duties as assigned.


  • 5+ years of industry experience.
  • Trades certification preferred, but equivalent combination of experience and knowledge considered.
  • Strong mechanical aptitude and knowledge of off road equipment.
  • Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ERP systems.
  • Proven communication and organizational skills.