What is the opportunity?
The System Analyst is responsible for monitoring and supporting all of Royal Bank of Canada’s IBM i environment on a 24/7/365 days a year. As a member of the IBM i support group, the Systems Analyst will be accountable for monitoring and providing technical support in event/incident/problem management, escalation, restoration of service, triage and maintain all services pertaining to RBC’s operations environment. Also, his role will require the Analyst to work effectively in both an independent and team oriented environment. We are RBC’s main production monitoring team for Canadian, USA and international based businesses and functional units including Personal and Commercial Banking (P&CB), Investor & Treasury Services (I&TS), Insurance, Capital Markets (CM), Wealth Management (WM), Technology and Operations (T&O), and Functions. We are also the main telecommunications and client server operations hub for the enterprise.
What will you do?
What do you need to succeed?
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Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Entry Level
Pay Type: Salary + Variable Bonus
Required Travel(%): 0
People Manager: No
Application Deadline: 11/26/2021
Platform: Technology and Operations
Req ID: 400601