Talent & Culture Benefits & Safety Advisor

Health & Benefits Advisor

Reporting to the Assistant Director of Talent & Culture, The Health & Benefits Advisor is responsible for developing and managing the hotel’s health, safety and wellness programs and initiatives. The Health & Benefits Advisor administers and case-manages disability claims, the Hotel’s Return to Work Program, administer the Group Benefits Plan and serves as a resource for a variety of inquiries and issues.

What is in it for you:

• Experience living in Banff National Park in the iconic location of Lake Louise
• Subsidized staff accommodation provided on-site for full time status
• Access to our Lifestyle Program activities
• One duty meal in our newly renovated staff cafeteria
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What you will be doing:

• Provide leadership in developing, communicating and implementing a vision for occupational health and safety within the Hotel
• Practice discretion and confidentiality of colleague information according to privacy and employment legislations and according to Fairmont’s internal policies
• Develop, deploy and promote wellness initiatives and programs for the Hotel which helps to reduce work-related injuries and illness.
• Manage the WCB claim process including, but not limited to, claim filing, coordinating the return to work program, etc.
• Educate employees about the Group Benefits (GWL) Plan, the Employee Lifeworks Plan and Sun Life Pension Plan. Administer the Group Benefits Plan and the Employee Lifeworks Plan in accordance with Fairmont Hotels & Resorts policy as well as the Sun Life Pension Plan
• Administer Short-Term Disability Claims on behalf of the Hotel. Advise on disability accommodation considering medical prognosis and physician’s recommendation Communicates with treating Physicians and Health Care Practitioners to ensure claim files are complete while ensuring high level of privacy
• Actively work to reduce WCB premium cost
• Manage the accrual and forecast process ensuring it is aligned with the yearly budget
• Audit enrollments, waivers, terminations and billings by partners monthly, quarterly and annually, ensuring the accuracy of records
• Maintain monthly premium payments for benefits and coordinates payments with Accounting
• Prepare various monthly benefits reports and submit to the attention of Director/Assistant Director of Talent & Culture
• Support management with respect to workplace injuries, disability accommodation and prevention of injuries, modified work issues as required
• Track and report monthly (and quarterly) summary of incidents and safety statistics
• Co-Chair the Health & Safety Committee and assist with the planning and administering of the Health & Safety meetings based on committee initiatives and hotel goals
• Prepare monthly health and safety reports and reviews at monthly Health &Safety Committee meetings
• Facilitate Health, Safety, Wellness and Benefit portion of Orientation
• Responsible for entering the new colleague benefits files in HRM system on a daily basis
• File all general documents and correspondence related to the role and ensure the confidentiality in all matters
• Maintain the Medical Files separate from HR Files
• Maintain relationships with service partners having to do with medical insurance, WCB, pension and RRSP benefits, Corporate Office and local medical practitioners.
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Actively collaborate with Lifestyles Manager to initiate colleague wellness programs and events and Director, Security regarding Health and Safety matters
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Your experience and skills include:

• University degree or College diploma in Human Resources, Hospitality or related field required
• 1-2 years of previous Human Resources and Benefit experience required
• Previous experience in accident claim management, disability management, Group Benefit Plan administration, Health & Safety program a strong asset
• Ability to demonstrate compassion and assertiveness in managing sensitive employee situations
• Proven ability to maintain professionalism in a highly confidential environment
• Strong interpersonal and communications skills both written and verbal
• Strong technical abilities in Microsoft applications (Excel, Word) and in HR Management System
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS