Position Title:Transborder Supervisor

Position Type: Regular - Full-Time ​

Requisition ID: 6141

Company: Day & Ross Inc.

Let’s grow together.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. Right now, we’re expanding our business, and there’s never been a better time to join our team and grow your career along with us.

We got our start hauling potatoes in 1950, and today we have more than 8,000 employees, drivers and owner operators. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018, 2019, and 2020. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role

Transborder Supervisor

Full-time

Brampton, ON

As a Transborder Supervisor, you will be responsible for providing direction to the team and guidance to our business through following our established Transborder policies, procedures, programs and best practices.

How You’ll Help

• Follow to business expectations and established KPIs
• Maintain process and quality standards by following prescribed process and demanding same of your team
• Ensure efficient and timely PAPS processing of shipments for border crossing to the USA and proper handling of northbound trailers and paperwork from the USA, as well as all BOND shipments.
• Drive out inefficiencies, suggest improvements to reduce rework and defects
• Ensure all shipments are worked daily, with comments and cause codes, as required
• Customer focused and maintain fast turn-around time of exception resolution (open to close) with internal or external customers
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Train workers in job duties, safety procedures and company policies
• Requisition supplies and materials
• Performs same work as those supervised
• Other related duties as may be required.

Your Skills & Experience:

• Minimum of secondary education, with preference of post-secondary education, or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
• Experience and knowledge of transborder processes and regulatory affairs
• Experience in dealing with Canada and US customs
• Experience in broker industry would be considered an asset
• Demonstrated experience in managing and motivating people
• Communication skills - advanced, both written and spoken
• Computer skills – accuracy, MS products, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Ability to work autonomously and with self-direction
• Strong sense of urgency and ownership of deliverables
• Results focused
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Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Location(s): CA - Canada : Ontario : Brampton