Wellbeing Counsellor Job in Saskatoon for Safeway | Jobs.ca

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Wellbeing Counsellor

November 20 2020
Industries Retail
Categories Personal Care, Wellness
Saskatoon, SK

Requisition ID: 123622

Career Group: Store Careers

Job Category: SMO Store Operations

Travel Requirements:

Country: Canada (CA)

Province: Saskatchewan (CA-SK)

City: Saskatoon

Location: 8925 Lawson Heights Safeway

Postal Code: S7K 5S6

Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.


The Wellbeing Counsellor is the in-store expert with respect to the Natural Source and Wellbeing product sections. The Counsellor will provide customer counselling and education with respect to a variety of health and wellbeing related topics (e.g. natural/herbal remedies, natural/organic food products, gluten free foods, sports nutrition, healthy eating, etc.). In addition, the Counsellor will counsel customers and assist them in making choices from the products available in the Natural Source and Wellbeing sections. The Counsellor will insure operational excellence in retail merchandising, inventory management and customer relations while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Job Description

People Leadership
• Create a coaching and development culture for all employees
• Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
• Responsible for ensuring the communication of operational requirements/changes to department employees
Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Provide customer service to exceed customer needs
• Ensure customers are aware of our extensive selection of products
• Guide customers through their natural source product purchases and advising them on other products that can work in synergy
• Receive orders
• Merchandise department
• Look for ways to motivate the needs of customers and discover a new range of products
• Execute winning conditions
• Communicate regularly with the Wellbeing team including pharmacist, chef, dietitian, employees and management
• Attend meetings as needed
• Partner with employees to promote health and Wellbeing in-store and act as a resource for the same
• Promote wellbeing products and services through in-store and in-community presentations and programs
Policy/ Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered to
• Responsible for ensuring that OH&S, Food Safety and other regulatory requirements and procedures are implemented and maintained
• Perform department administrative duties as required
• Manage department budget
• Responsible to ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs
Personal/ Professional Development
• Thoroughly understand all relevant company programs, attend and deliver training as required
• Maintain knowledge of current industry trends and be available for training offered by suppliers to improve skills
Employee Relations
• Be known as a manager who actively supports an environment of positive employee relations
Other Duties
• Coordinate maintenance of department equipment and repairs • Provide feedback for continuous improvement
• Have the ability to create action plans to improve the department operations and employee performance
• Support all company initiatives, programs and standards
• Other duties as required

Job Requirements

• Above average communication skills (both oral and written)
• Exceptional listening skills
• Excellent presentation skills
• Proficient use of the Microsoft office Suie
• Scheduling and direction of employees
• Ordering and Inventory control
• Bilingual
• Registered Holistic Nutritional Consultant / Registered Dietitian
• High school diploma
• Full knowledge of department operations

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.