The Travel Sales & Service Advisors are responsible in providing expert travel advice for inbound and outbound calls and emails for our North America clients. The focus of this role to successfully manage each call and email, confirmin[...]
retention and engagement expectations of field staff/care providers Respond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellence Ensure all internal and external rep[...]
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving th[...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
Ready to start your career?The OpportunityReporting to the Chief Technology Officer, the Customer Support Manager will oversee day-to-day operations of the customer support organization, managing both customer support analysts and tech[...]