Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action? This senior role is a hybrid of people leadership, technical craft, and cultural mentorship. You will be responsible for leading the Business Analysis & Product Owner (BA/PO) community, ensuring their professional growth while also defining the standards for how we define value across the organization. This position requires you to be a leader (Chapter Lead), a subject matter expert (Senior BA/PO), and a mentor (Agile Coach).

Key Responsibilities

Your Responsibilities Are Divided Into Three Core Areas

• People Leadership (Chapter Lead)
• Talent Management: Define the skills and competencies for BA/PO roles; support hiring, assessment, and onboarding.
• Coaching & Development: Conduct regular 1:1s, provide continuous feedback and mentorship, and manage performance.
• Capability Building: Identify and address individual and collective skill gaps (e.g., discovery, experimentation, financial modeling) through targeted training, workshops, and certifications.
• Craft Excellence (BA/PO Expert)
• Define Standards: Establish, document, and champion the best practices, templates, and tools for all analysis, requirements management, and product backlog activities (e.g., User Story Mapping, OKR definition, BPMN).
• Ensure Quality: Drive a consistent quality bar and application of best practices across all products, reducing ambiguity and definition-related technical debt.
• Lead by Example: Act as a Senior Product Owner or Lead Business Analyst on strategic projects, setting a high-quality example for the Chapter.
• Foster Community: Organize and lead the BA/PO Community of Practice (COP) to share lessons learned, showcase new techniques, and maintain high domain knowledge.
• Agile Enablement (Agile Coach)
• Value-Driven Coaching: Coach Product Owners on maximizing product value, making effective prioritization decisions, and focusing on outcomes over outputs.
• Stakeholder Alignment: Mentor BAs and POs in advanced stakeholder management, negotiation, and communication to ensure strategic alignment.
• Continuous Improvement: Guide teams on effective discovery techniques (user research, prototyping) and setting up metrics (like Evidence-Based Management) to validate assumptions and drive continuous learning.

Essential Experience Required Skills & Experience

• 10+ years working as an IT professional in the Financial Industry, with a strong understanding of the capital markets business.
• 5+ years of experience leading, managing, or mentoring other Product Owners, BAs, or delivery professionals.
• 5+ years of hands-on experience with the Atlassian suite (Jira, Confluence).
• Demonstrable experience using GenAI tools in the context of developing requirements.

Leadership & Coaching

• Deep understanding of Servant Leadership, conflict resolution, change management, and negotiation.
• Proven ability to provide effective, constructive feedback and coaching.
• Certified as a CSPO, PSPO, and/or an advanced Agile coaching certification (e.g., ICP-ACC, CSC).

Product & Analysis Expertise

• Expert-level proficiency in both Business Analysis (elicitation, documentation) and Product Ownership (vision, roadmap, backlog).
• Strong command of strategic product planning, financial modeling, and value stream mapping.
• Experience with various prioritization techniques (e.g., MoSCoW, WSJF) and modeling languages (e.g., BPMN).

Agile & Technical Mastery

• Deep expertise in Scrum, Kanban, and scaling frameworks (e.g., LeSS, SAFe).
• A strong mindset for continuous improvement (Kaizen).
• Proven track record of successfully launching complex products in a scaled Agile environment.
• Familiarity with the software development lifecycle (SDLC), data analysis (SQL, BI tools), and API/integration concepts.

Other Requirements

• Willingness to travel between offices (Toronto - Montreal) up to 10% of the time.

In the market for… Excitement

• Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection

• With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact

• More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness

• From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth

• From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now. Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it .