Join our team and be part of our growing sales team that is driven towards providing an exceptional customer experience. We are seeking an Inside Sales Representative who is an integral part of servicing our customers. In addition, you will manage the flow of inbound leads by quoting, following up, and collaborating with the “BEST” sales team.

DUTIES AND RESPONSIBILITIES

• Assist the Account Managers with showroom selection and presentations

• Coordination of projects/jobs/accounts

• Manage pricing matrixes for accounts assigned by the Account Managers

• Build and manage relationships with our Customers and Vendors

• Follow-up and review quotations

• Determine customers requirements and expectations to recommend specific products and solutions. Recommend alternate products based on cost, availability, or specifications

• Coordinate with customers construction schedules and deliveries in a timely manner

• Stay up to date with terminology, features, and benefits of products to improve sales and customer satisfaction and experience

• Accurately manage customer transactions such as orders, quotes, and returns

• Create fixture packages

• Assist Managers with PO status and updates as needed

• Other duties as required

SKILLS AND COMPETENCIES

• Efficient time management skills including prioritizing, organizing, and planning effectively while remaining focused on goals and deadlines
• Ability to create shop drawings
• Remain accountable and follow-up on projects, monitor progress
• Self-motivated; able to function effectively both independently and as a member of a team, taking initiative to get work completed
• Strong interpersonal and communication skills
• Strong analytical skills and problem-solving skills
• Attention to detail
• Proficient in use of computer, data entry terminal and other common office equipment and software

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required

• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales, or outside sales)

• Knowledge of plumbing products would be considered an asset

• Experience using Microsoft Offices (Excel, PowerPoint, Word)

WHY WORK FOR US

• Company paid benefits
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Paid sick days
• Career growth
• #GIVEBACK Program – Volunteer Day
• Personal Milestone Recognition Program
• Perkopolis Partnership
• Employee Referral Bonus Program
• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Providing the right solutions at the right time with our expert customer care.

OUR VISION

To be the preferred plumbing and lighting provider by offering superior customer experiences.

FIND OUT MORE

Check us out online: https://www.bestplumbing.ca/

Follow us on LinkedIn: https://www.linkedin.com/company/bestplumbingyeg/

Like us on Facebook: https://www.facebook.com/bestplumbingyeg/

Follow us on Instagram: https://www.instagram.com/bestplumbingyeg/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing.

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