Job description:

As a Cloud Systems Operations Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure. Your primary focus will be ensuring the integrity and security of data, network access, and system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions to meet the organization's evolving needs.

Additionally, Cloud Systems Operations Administrators are often involved in system upgrades, backups, disaster recovery planning, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. They may also collaborate with other IT professionals, such as network engineers and software developers, to integrate systems and optimize performance.

Location: British Columbia, Canada

What You'll Do:

• System Maintenance: Regularly monitor system performance and ensure all systems are operating efficiently. Perform routine maintenance tasks, such as software updates, patches, and system upgrades.
• Network Management: Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs. Troubleshoot network issues and ensure network security protocols are up to date.
• Data Security: Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs and conduct regular security audits.
• User Support: Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner and resolve problems effectively.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability.
• Documentation: Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve.

What You'll Bring (Qualifications):

• Proven experience as a Cloud Systems Operations Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.
• Experience with AWS-hosted solutions.
• Working knowledge of security, AWS storage, AWS operations, data protection, and disaster recovery protocols
• Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow or a demonstrated capability to learn cutting-edge new technologies.
• CIIP certification preferred.
• Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies.
• Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems).
• Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions.
• Excellent communication skills and the ability to work well both independently and as part of a team.
• Strong problem-solving skills, attention to detail, and a thorough understanding of networking, operating systems, and software applications are essential for success in this role.
• Effective communication skills are important for interacting with users and conveying technical information to non-technical stakeholders.
• Collaborate with other IT team members, including system administrators, network engineers, and security specialists, to implement new technologies and resolve complex issues.
• Ensure systems and processes comply with relevant regulations and industry standards, such as HIPAA, GDPR, or PCI-DSS. Stay informed about changes in regulations and implement necessary updates or changes.

Education:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
• CompTIA Network+, Microsoft Certified Systems Administrator, or similar are required.

Experience:

• 5-7 Years Proven experience as a Cloud Systems Operations Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.

Required Licenses/Certifications:

• CompTIA Network+, Microsoft Certified Systems Administrator or similar.  AWS Certification Path: Cloud Practitioner, SysOps Administrator, DevOps Engineer.

(Agfa) Our Values:

• Own It  (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)

• Play as One  (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)

• Move Forward  (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).

• Drive Value  (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

We offer:

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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