head office: Ottawa, ON
Year of creation: 1908
Type of company : Private company
Sector of activity: Bank, insurance, financial services
Alterna Savings and Alterna Bank are also known as Alterna Financial Group. The company offers financial products for individuals and businesses (mortgages, investments, retirement products, loans, etc.) through 33 branches in Ontario. Alterna Financial Group institutions are credit co-operatives that focus on supporting and investing in the local economy. Their clients are members, which distinguishes them from the usual banks. The group maintains a close relationship with its customers, to which it must be accountable, including reinvesting their profits back in the bank's operations.
There are many job opportunities at all levels, from entry level positions to senior management positions. In branch offices, there are customer service positions, account manager jobs, financial advisor, mortgage advisor, representative, etc. These positions are offered full-time, part-time. Occasional contracts and student positions are also regularly open. It is also possible to become a member of the administrative team.
Jobs at Alterna Financial Group offer competitive total compensation and work schedules that balance work and personal life Alterna Savings was nominated for the second time on the list of best employers in the Ottawa region. They were particularly distinguished by the work environment, the atmosphere, the benefits offered to employees (insurance, privileged access to the group's financial products), and the good management of employees by human resources (communications and training).
Alterna Financial Services branches are all involved in a company-wide waste reduction and recycling program by an 'eco-team' in charge of developing research projects that contribute to improvement of the environment, and to ensure their application. The company also regularly intervenes in various community initiatives. It is particularly committed through its Community Microfinance Program, through which it offers special products for NPOs, associations, etc. by allowing them to develop their projects for the benefit of communities.
JOB FUNCTION: Continuously provide excellent member service. Recognize opportunities by matching Credit Union products and services to members needs. Provide prompt and courteous service at all times. Manages the day to day operations of the branch
Scope of Position The Member Service Specialist adheres to predetermined service standards and provides prompt, courteous service to Alterna Savings members and Alterna Bank clients in English or French. A successful incumbent consistently provides
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent
This is a 18-months term maternity leave contract with full-time hours. Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and
This is a 12-months term maternity leave contract with full-time hours. Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and
Scope of Position This position is a diverse role in the branch including an operational, supervisory and administrative component. The Sr. MSR/MSO will provide resourceful support to the tellers as relates to overrides, mentoring, problem solving,
Scope of Position The Team Lead AML/ATF plans, organizes and supervises the daily operations of the team. The Team Lead provides functional direction to the departmental team and is responsible for the daily administration and processes on behalf of