Bell jobs
IDcard
Head Office: Montreal (Quebec)
Year of creation: 1880
Type of company: subsidiary
Sector of activity: telecommunications
Features
Bell Canada is a telecommunications company that serves the greater part of the territory east of Saskatchewan to the Atlantic provinces and most of the northern territories. In addition, it is a competitor of other carriers in the western provinces. It provides internet, wireless, voicemail and telephone service for more than 13 million telephone lines. It is a subsidiary of its parent company BCE Inc.
Employees
Bell Canada has at least 49,000 employees involved in a multitude of services and occupations. Among them are customer service representatives, technicians, engineering, accountants, managers, designers and trainers and summer intern programs.
Working environment
Bell Canada employees enjoy numerous benefits including health and dental insurance, fifteen vacation days to start, increasing to twenty days after seven years of service. Additionally, it offers a pension plan, a performance incentive bonus, job training and tuition amongst others. It has been selected in 2018 as one of Canada’s Top 100 Employers as well as one of Canada’s Best Diversity Employers.
Corporate culture
Bell Canada’s diversity and inclusion policies (sexual orientation, gender, ethnicity, religion, physical disability, age) allow employees to focus on their tasks and encourage innovation and creativity in the workplace. Bell’s interest in mental health care has fostered the program “Bell Let’s Talk” and created an internal mental health policy for its employees. Its diversity program has provided resume writing and skills assessment training to jobseekers from Indigenous communities. It also matches charitable donations to organizations where employees volunteer their time (up to $2500).
Collaborate with the sales team to deliver first-class service while preventing complaints and increasing revenue in adequately supporting seller queries submitted via Webex Chat Respond to information requests from customers received [...]
) Must be available to work 3 or 4 consecutive 12-hour shifts Ability to listen attentively and to use the information provided by customers to tailor responses and actions to meet the customers' specific needs Strong customer service,[...]
in order to understand and assess Client needs and provide hardware and software solutions Provide pre-sale education, quotes, and contracts to potential and existing customers regarding products and services offered by Epic, custom so[...]
fixtures, POP, etc. Create regular reporting on ticket types by region and space Drive innovation and simplicity - identify opportunities and drive process improvements,standardization and strategic thinking to gain efficiencies for in[...]