Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you !

| Who we are We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change .

Payments Canada — Where Our Country Connects Payments Canada — Who we are

| Our culture With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today! You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose! | What we are looking for The Core Payment Products team is focused on understanding our members’ payment, clearing and settlement needs, as well as the use and evolution of our existing platforms. We ensure that our products are practical, efficient, and responsive to the challenges and opportunities they face. Through our commitment to innovation, we strive to provide tools and standards that enable financial institutions to build sustainable and resilient payment systems for the future.

Reporting to the Director of Core Payments Product and working closely with the VP of Product, the Core Payment Product Manager will define and drive the strategic direction for the payments product portfolio, develop product roadmaps, lead initiative prioritization, and translate strategy into executable plans and outcomes.

| A day in the life

Your responsibilities as the Core Payment Product Manager will include but are not limited to:

Strategy & Roadmap Leadership

• Partner with the Director and VP of Product to shape the long-term product strategy for the payments portfolio, ensuring alignment with organizational goals, member needs, regulatory requirements and market trends.
• Partner closely with Platform Product Managers (Retail Payments and Lynx) to co-develop an integrated product strategy that ensures alignment across retail, high-value, and batch settlement platforms, fostering a unified vision for Payments Canada’s product ecosystem.
• Develop, maintain, and communicate a multi-year product roadmap (3-5 year horizon) and a near-term delivery plan (12-18 months), balancing innovation, operational stability, regulatory compliance, and member value.
• Establish and apply a robust prioritization framework (e.g., value vs effort, risk, regulatory urgency, strategic fit) to determine which initiatives advance to the roadmap.
• Translate strategic themes (e.g., payments modernization, batch settlement evolution, real-time, innovation) into tangible product initiatives, features, rule/standard updates, and platform enhancements.
• Monitor product-portfolio health (features, streams, rules/standards, member adoption, regulatory changes) and recommend strategic adjustments as needed.

Market, Member & Ecosystem Insight

• Conduct and synthesize detailed market, competitive, and ecosystem analyses (domestic and international payments landscape) to inform product strategy.
• Engage with member financial institutions, regulators, and ecosystem stakeholders to uncover emerging needs, pain points, opportunities, and regulatory shifts.
• Serve as the strategic voice of the member: map customer/member journeys, define the “member problem”, quantify market sizing and opportunity, and shape business cases accordingly.

Collaboration & Delivery Enablement

• Work cross-functionally with product managers, operations, technology/engineering, risk, compliance, finance and member-facing teams to enable seamless execution of the road-map.
• Support the development of business cases (financial modelling, P&L impact, cost/benefit), requirement documentation, prioritization decisions and governance with senior leadership.
• Act as a product strategy advisor: facilitate executive briefings and board and senior-leadership updates, helping ensure transparency and alignment on the roadmap, risks, dependencies, and timelines.
• Provide subject-matter expertise for major initiatives (e.g., settlement-stream enhancements, rule/standard updates) and ensure that strategic intent is maintained through to execution.

| What you need to be successful

• University degree (or college diploma) in Business, Engineering, Finance, Computer Science or related field. MBA or advanced degree preferred.
• Minimum eight (8) years of experience in consulting, payments, transaction banking, fintech or related field, with at least three (3) years in product strategy, portfolio management or strategic planning roles.
• Proven track record of defining and delivering product strategy, road-maps and prioritization frameworks; demonstrated ability to translate strategy into execution.
• Strong understanding of payment systems (clearing, settlement, retail payments), ideally within the Canadian context (including familiarity with settlement streams, rule/standard frameworks, payment-platform operations).
• Excellent strategic thinking, commercial acumen and ability to build financial business cases (P&L, ROI, cost-benefit).
• Exceptional communication and presentation skills, including the ability to engage senior leadership, boards and external stakeholders.
• Ability to gather and synthesize information in a concise and clear manner
• Superior oral and written communication skills, with the ability to develop and deliver briefings and presentations for senior audiences
• Experience in influencing decision-making based on data-based suggestions, applying critical thinking accordingly and inspiring teams to work towards a vision.
• Ability to work independently as well as collaboratively
• Occasional travel will be required.
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| You will really stand out with

• Bilingualism is considered an asset.

| Salary range

• Based on qualifications and experience: $105,750 to $141,000.

Please submit your application by March 16, 2025.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our Commitment to Fair Hiring At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.