Requisition ID: 23112 Department: Rec, Cultural & Facility Services Dept. Service: Community Rec, Culture & Sport Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $21.859    - $25.770  per hour (2024 rates of pay)  Various Shifts: Days, Evenings, Weekends Affiliation: CUPE 503 PT - RC & Aquatics/CUPE 503 PT Rec  Location: Various locations City: Ottawa, ON Job Category: Recreation, Cultural & Facility ServicesApplication Close: 06/06/2027JOB SUMMARY Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible for interpretive and educational program development as well as delivery at the city’s historic sites and museums. You are also responsible for ongoing work on heritage projects such as the Oral History project and historical research for educational use. You assist with ongoing promotional activities; liaise with volunteers, community groups and facility user groups; assist in the supervision and training of summer staff; receive and direct visitors, answer public inquiries (such as genealogy research) and dispense public information; and perform reception and clerical duties as needed.

EDUCATION AND EXPERIENCE

Enrolled in a university or college program in history, social sciences, museum studies, education or related discipline.

Minimum of 2 years of interpretive experience in a museum environment; and / or 2 years of experience teaching in a school environment; and / or 1 year experience in historical research and project writing.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificatesAODA Customer Service/IASR TrainingKNOWLEDGE

Completion of health and safety training required by legislation and by the corporation of the City of Ottawa
Historical facts and information about the city of Ottawa
Ottawa’s historical sites, museums, archives and other heritage institutions
Current trends in museum educational programs
Proper museological techniques for the handling and display of artifacts
Interpretive techniques
Ontario School curriculum
Client service needs
Project management
MS Office software including MS Word and MS Excel.

General visitor centre procedures and techniques

Working knowledge of applicable occupational health and safety legislation and of corporate /departmental policies and procedures related to health and safety

COMPETENCIES, SKILLS AND ABILITIES

Excellent communication skills

Very good organizational and multitasking skills
Very good writing skills
Able to multi-task and work independently as well as in a team setting
Flexibility and ability to cope with a changing working environment
Thrives and fosters a continuous learning environment
Demonstrates leadership, initiative and creativity
Organized, efficient and productive
Excellent people skills
Able to work flexible hours, including evenings and weekends

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.        Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.   Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

  We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.    The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.   The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.   Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.