Do people applaud your organizational skills and describe you as always ready to help others? Are you looking for a new challenge? Do you want to learn and succeed in an environment providing essential services that directly impact people’s lives? Whatever your ambitions, we can offer you the growth you are looking for. Our client, a leader in climatic engineering for 40 years, is currently seeking a Customer Service and Order Advisor to advise customers, take orders, and expand the enthusiastic team in Laval. Become a key resource person in the field and make a difference in the lives of many entrepreneurs and professionals. Let’s start a new chapter in your life together!

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Tasks

• Answering customer enquiries (by telephone, email, or at the counter).
• Completing purchase orders following requests received.
• Tracking orders for pickup or shipping.
• Using the SAP system.
• Ensuring part replacement warranty.
• Assist in storage upon receiving merchandise.
• Assisting customers with technical difficulties.
• Pursuing ongoing training to become an expert in the field of air conditioning and heating.
• Performing any other related tasks as requested by direct supervisor.
• If you are ready to take on new challenges, we would like to meet you!

Advantages

• Permanent job.
• Complete group insurance.
• $500 bonus in the first year and increase of $500 per year of service.
• Free uniform and promotional articles as of the first day.
• Continuous training internally, free and paid.
• Group RRSP from the first completed year.
• Easy access to parking.

Job requirements

• Bilingualism (intermediate French and English) to communicate and interact with certain suppliers in the United States, at a frequency of 50%.
• Knowledge of the suite MS Office.
• Knowledge of construction and renovation (an asset).
• Knowledge of SAP (an asset).
• Access to a vehicle (an asset).

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