Position Overview

The Material Handler will provide a multifunctional roll within Distribution & Logistics performing a variety of duties to ensure the facility acquires and maintains the required supply, delivery and inventory management within a computerized environment (i.e., SAP). The incumbent must be an effective communicator (verbal and written), provide excellent customer service, and demonstrates the ability to work closely and cooperatively with others within the hospital setting. Examples of tasks range from picking items out of the warehouse, operating a tugger, putting away supplies on the wards, and delivery of non-SCM items such as specimens, medical records or distribution of linen. A Material Handler has excellent problem-solving and interpersonal skill, able to work independently with minimal supervision and manages their time efficiently.

Experience

• Previous experience with warehousing, receiving, stocking and storage, linen, and distribution of supplies, pickup and deliver mail and specimens is desirable.
• Demonstrated knowledge and understanding of medical terminology.

Education (Degree/Diploma/Certificate)

• Grade 12 or equivalent.
• Additional courses in logistics or inventory management an asset.
• Medical terminology course.
• An acceptable combination of education and experience may be considered.

Certification/Licensure/Registration

• Recognized and in good standing forklift license may be required for some sites.

Qualifications and Skills

• Demonstrated proficiency in Microsoft Office (Word, Excel and Outlook) with the ability to learn new computer operation systems (i.e., SAP, etc.). Working knowledge of SAP is an asset.
• Excellent communication and interpersonal skills with a good command of English (oral and written skills).
• Demonstrated ability to provide excellent customer service skills. A customer service courses and/or seminar preferred.
• Respectful of diverse cultural and socio-economic backgrounds of staff, patients and visitors.
• Demonstrated ability to work under pressure with competing demands while providing efficient service delivery.
• Conscientious, organized and excellent attention to detail.
• Demonstrated proficiency in math with the acquired skill to perform simple mental math equations required.
• Provides regular updates and communication with other staff members within and outside of the department.
• Excellent interpersonal and problem-solving skills required as well as the ability to take initiative and work independently with minimal supervision.

Physical Requirements

• Physical ability to tolerate constant standing, walking, bending, and heavy lifting which includes repetitive lifting and pushing or pulling.
• May also be exposed to soiled, sharp or contaminated supplies or specimens, as well as infectious patients.
• Exposure to temperature variations.