JOB OPPORTUNITY

Position Information

Location

New Westminster Campus

Salary Range

$28.69 to $32.04 per hour. Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

You deliver professional, confidential, and student-centered support, connecting people with the right services and resources across the College. You confidently guide current and prospective students—both domestic and international—as well as faculty, families, community partners, and the public, ensuring everyone receives clear and helpful information.

You act as a welcoming and dependable first point of contact for students seeking support, creating a positive and memorable experience from the moment they reach out. You connect diverse learners—including students with disabilities, former youth in care, and Indigenous students—with the information and pathways they need to thrive. You provide compassionate support, trusted guidance, and meaningful referrals that help students navigate academic demands, personal challenges, and mental health or well-being needs. You shine in a student-facing environment, engaging with students through phone, email, and in-person interactions, always ensuring they feel heard, respected, and encouraged.

If this sounds like you, we need your talents! Apply to the Student Services Coordinator position, and join our dedicated and supportive team.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes

For more benefits information, click here**!**

WHAT IT TAKES

• Completion of a 1-year office administration program and a minimum of one year directly related experience in a post- secondary environment; or an equivalent combination of education and experience.
• Excellent interpersonal and cross-cultural communications skills, including written and verbal fluency in the English language.
• Knowledge and understanding of all areas of Student Affairs and Services to uphold and contribute to the College service values and standards.
• Demonstrated ability to communicate and assist students, faculty, staff and visitors, in person, over the telephone, via e-mail, Teams or Zoom, in a confidential, professional and effective manner.
• Demonstrated ability to identify, assess and provide immediate mental health first aid assistance to a student in crisis in a calm and sensitive manner.

For the Full Job Description, click here.

Additional Information

This temporary full-time (35 hours per week) position is available starting Friday January 2, 2026 to Tuesday March 31, 2026. Regular hours of work are Monday to Friday, 8:30am – 4:30pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster; however, successful candidate must be available for occasional work at the Coquitlam campus.

Posting Number

02656SA

Position Title

Student Services Coordinator

Anticipated Start Date

01/02/2026

End Date

03/31/2026

Needs a Criminal Records Check

No

How To Apply

Open Date

11/18/2025

Close Date

11/24/2025

Open Until Filled

No

Maximum Number of References

3

Minimum Number of References

3

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Important Note

Qualified internal applicants must apply by November 24, 2025 to be given first consideration. Click the link at the top of this page to apply directly to this posting.