Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

We are looking for a dynamic IT Technician to join our team of skilled techs in Vaughan, Ontario. You will be responsible for assisting all employees of the Master group with their computer issues, both hardware and software wise.

What you will accomplish with us:

• Receives, configures, tests and installs equipment and devices;
• Installs and configures software on workstations in accordance with established standards
• Repairs and maintains computer systems and peripherals;
• Maintain inventory of supplies, consumables and computer equipment;
• Perform cabling tasks as required;
• Participate in multiple projects within the department;
• Analyze and evaluate the needs of our branches in terms of workstations;

What You Bring to Our Team:

• 2-year post-graduate degree in computer science or equivalent;
• 3 to 5 years' experience in IT support, preferably in a service desk, help desk or office environment dealing with hardware and software issues;
• Microsoft certification (an asset);
• Solid knowledge of Windows 10/11, 2010-2013-2016;
• Familiarity with IP networks (equipment and services);
• Experience in HP printer repair and maintenance;

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy