Job Description

Do you have experience in senior living communities (RPA) and inspiring, motivating leadership? Are you eager to actively contribute to the well-being of residents and teams? This 12-month assignment is for you!

Our client, known for its compassionate approach and high-quality services, is seeking a General Manager to oversee the interim leadership of a senior residence located on Montreal’s South Shore. You will be responsible for day-to-day operations, working closely with a dedicated management team, while ensuring excellent service delivery and fostering a positive work environment.

This temporary but strategic role is within an organization that values stability, active listening, and collaboration. You will confidently take the reins, maintain a healthy workplace, and bring your own vision to the role.

Tasks

• Manage all operations (HR, finance, equipment) according to the organization’s strategic directions.
• Negotiate and manage relationships with suppliers.
• Lead and support teams across shifts, fostering a healthy and collaborative work environment.
• Supervise managers and ensure rigorous daily activity follow-up.
• Organize twice-weekly morning meetings with night teams to ensure smooth coordination.
• Maintain excellence in services and care provided to residents, ensuring their ongoing satisfaction.
• Ensure legal compliance, including RPA certification and current regulations.
• Plan and monitor the budget in collaboration with the administrative center.
• Represent the residence with external partners and within the community.
• Facilitate clear communication between teams, residents, families, and head office.
• Monitor the market to recommend strategic actions based on competition.
• Uphold and promote the organization’s culture and values daily.
• Perform any other related duty.

Advantages

• Comprehensive group insurance coverage after 3 months of service.
• 4 weeks of vacation available from the start of the contract.
• Company-provided laptop and mobile phone.
• Free meals on-site.
• Complimentary parking in an on-site garage.

Job requirements

• University degree in management, administration, or a related field.
• 5 to 10 years of management experience, including leadership or coordination roles within senior living residences (RPA).
• Proven experience managing multidisciplinary teams.
• Proficient in Microsoft Office suite (Excel, Word, Outlook, etc.).
• Availability to respond to emergency calls 24/7 as needed.
• Willingness to attend biweekly 6 a.m. meetings with night teams.
• Knowledge of Zoho CRM and Emprez payroll software is an asset.

Desired profile

• Strong ability to motivate and support teams within a collaborative and respectful environment.
• Proven rigor in managing operational and financial aspects to ensure performance and compliance.
• Excellent communication skills, fostering trust-based relationships with residents, families, staff, and external partners.
• Deep commitment to the well-being of seniors, embodying integrity, respect, and compassion daily.