Jobs At Walmart Jobs in Canada
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Full Time (CAN) Customer Service Manager
Full Time (CAN) Customer Service Manager
Customer Service Manager
Customer Service Manager
(CAN) Customer Service Manager P/T
(CAN) Customer Service Manager P/T
Full Time (CAN) Customer Service Manager
Full Time (CAN) Customer Service Manager
Gérant au service à la clientèle
Gérant au service à la clientèle
Associé au comptoir du service à la clientèle
Associé au comptoir du service à la clientèle
Part-Time Consumables Associate
Part-Time Consumables Associate
Associé préposé aux livraisons directes aux succursales
Associé préposé aux livraisons directes aux succursales
(can) General Merchandise Associate
(can) General Merchandise Associate
(CAN) Senior Analyst, Procurement
(CAN) Senior Analyst, Procurement
Part-Time Cashier
Part-Time Cashier
(CAN) CONSUMABLES ASSOCIATE
(CAN) CONSUMABLES ASSOCIATE
(CAN) Consumables Associate**Temp Contract Ends 2026-Feb-23**
(CAN) Consumables Associate**Temp Contract Ends 2026-Feb-23**
(CAN) Cashier - Part Time
(CAN) Cashier - Part Time
(CAN) Cashier/Self Checkout**Temp Contract Ends 2026-Feb-23**
(CAN) Cashier/Self Checkout**Temp Contract Ends 2026-Feb-23**
Office Support Associate
Office Support Associate
Specialist, Specialty Compliance And Ethics - Licenses & Permits
Specialist, Specialty Compliance And Ethics - Licenses & Permits
(CAN) Stockperson/Cartpusher
(CAN) Stockperson/Cartpusher
FT (CAN) Grocery Associate
FT (CAN) Grocery Associate
(CAN) Directs Store Delivery Associate (3 Months temporary contract)
(CAN) Directs Store Delivery Associate (3 Months temporary contract)
Full Time (CAN) Customer Service Manager
About the role
Position Summary... Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!
What You'll Do...
- Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
- Handles customer and Associate concerns and provide guidance as required.
- Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
- Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
- Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
- Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
- Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
- Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
The minimum rate of pay for this position starts from $17.45. Rate of pay will be determined based on relevant experience.
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location… 80 Buchanan Dr, Charlottetown, PE C1E 2E5, Canada
Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.
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R-2342403
About Walmart Canada
Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada's extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart Canada has raised and donated more than $750 million to Canadian charities. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages – Facebook, X, Instagram and LinkedIn.