WHY JOIN AIR INUIT Are you ready to take your career to new heights? At Air Inuit, we don’t just offer flights; we provide essential services that keep Nunavik connected. Whether it’s delivering critical supplies or ensuring passengers reach their destinations safely and comfortably, our employees are at the heart of it all. We’re looking for dynamic, passionate and dedicated individuals to join us in making a difference in the skies. If you’re ready, embark with a company that values safety, innovation, excellence, professional growth and customer satisfaction, your journey starts here!

About Us Since 1978 Air Inuit has been providing scheduled, charter, cargo, and emergency air transportation services in Nunavik and beyond, 24 hours a day, 365 days a year. Collectively owned by the Inuit of Nunavik, through the Makivik Corporation, the airline operates a fleet of over 35 aircraft ranging from a Twin Otter 300 Series to a Boeing 737 200C, 300 and 800 and employs over 1000 employees in one of the most challenging flight environments.

Air Inuit's Management and its team of dedicated employees are committed to the company's essential mission of providing safe, timely and high-quality air service to the people living and doing business in the enchanting region of Northern Quebec.

Duties And Responsibilities

• Carry out all necessary functions pertaining to supervision and coordination of the Ticket Counter;
• Ensure that employees follow company’s policies and applicable regulations for the security and to comply with transportation regulations;
• Assure staff is trained and mentored;
• Respond to escalated customer inquiries;
• Coordinate with other departments;
• All other duties deemed necessary by the company in order to ensure the effectiveness of the operation.

Qualifications

• High school diploma or equivalent work experience;
• Minimum 2 years’ experience in the airline industry in a similar position;
• Basic knowledge of Office software such as Word, Excel, Outlook;
• One year experience with the passenger check-in programs;
• Bilingual (English/Inuktituk) or (French/Inuktituk) or (French/English);
• Good communication skills both speaking and in writing;
• The capacity to offer an excellent customer service;
• Punctual and reliable;
• Available to travel occasionally for training;
• Available to work evenings, nights and weekends;
• If the position is not filled locally, the candidate will be considered as having no specific base.

Compensation

• Salary and benefits are determined according to company policy.
• Annual northern premium of $11,032 (if the position is filled by a local employee).

WORKING CONDITIONS

• Rotational position: 15 days of work followed by 13 days off.

• If the position is not filled locally:

• Air transport from Montreal as well as accommodation and a meal allowance are covered by the company for each rotation as per the company policy in effect.

• The employee will be recognized as not having a designated base.

Air Inuit’s Benefits At a Glance

• Registered Retirement Savings Plan (RRSP).
• Group insurance plan (life, medical, dental, short-term and long-term disability).
• 6% of vacation.
• Telemedicine program for employee and family members.
• Employee Assistance Program (EAP) for employee and family members.
• Flight privilege and discounted travel program with several airlines around the world.
• Retirement allowance program.
• And various innovative programs including exclusive corporate discounts, profit sharing and performance-based compensation.

CANDIDACY If you’re excited about contributing to the aviation industry and have the skills we’re looking for, we want to hear from you! Apply via the recruitment platform by clicking on Apply.

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory. Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities.