Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies since 2018, Watson Building Supplies is Ontario’s premier distributor of construction related materials. Whether it’s a small home renovation or a large-scale development project, our team at Watson works together to ensure a safe, efficient, and positive experience during every delivery or interaction. As the industry leader in the markets we serve, we continually strive to exceed our customers' expectations with unparalleled service, quality, safety, and the widest product offerings in our business. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.

For more information about our family of companies, please visit Watson Building Supplies or www.gms.com.

Position Summary

We are seeking a highly organized and motivated Sales & Showroom Coordinator to join our team at Core Acoustic Solutions. The Sales & Showroom Coordinator is the primary point of contact for clients, supporting both showroom operations and sales activities. Working closely with the sales team, the position ensures seamless customer experience while upholding company standards and compliance requirements.

Key Responsibilities

• Welcome and assist customers in the showroom, providing clear guidance on product features, benefits, and acoustic solutions based on project requirements
• Managing incoming phone calls, inquiries, and showroom walk-ins with professionalism and exceptional customer service
• Prepare accurate quotes and support the sales team with timely order entry and documentation
• Utilize ERP systems (Business Central) to track customer orders and maintain an accurate customer database
• Communicate needs, concerns, competitive activities, and demand for products to the team to drive initiatives
• Provide sales activity reports to management as required
• Build and maintain strong, long-term relationships with clients and ensure high levels of customer satisfaction
• Uphold company standards as it relates to sales ethics, and anti-trust & competition laws

Skills & Qualifications

• Post-Secondary Degree in Business preferred
• Minimum 2–3 years of experience in a sales support or coordination role within the building supplies or construction industry. Focus on design structures and acoustic ceiling systems preferred
• Technical aptitude and willingness to learn acoustic principles and products
• Excellent verbal and written communication skills, with a focus on customer service
• Ability to build and maintain long-term client relationships
• Exceptional accuracy, attention to detail, time management and organization skills
• Strong problem-solving skills, with the ability to resolve customer issues and handle logistical challenges efficiently

Benefits

• Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
• Retirement savings (pension or other) are provided.
• Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more

Salary Range: $60,000-$80,000 annually

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are an equal opportunity employer.