Purpose:
The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 24,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges. York University is known for championing new ways of thinking that drive excellence in promoting and enhancing, teaching, research and student success. Through innovative course design, diverse experiential education and learning opportunities, and a supportive community environment, our students receive the education they need to create big ideas that have an impact on the world. The Undergraduate Program Administrator (UPAdmin) role is responsible for supporting the undergraduate program, is the primary staff contact for undergraduate program inquiries including policies, procedures and regulations of the University, Faculty and academic unit, and providing administrative support to the Undergraduate Program Director and/or Program Coordinators. The role provides continuity, historical perspective and transitional support to UPDs and/or Program Coordinators during their term appointments. The role contributes positively and professionally to the team, the department and the Faculty, including fostering an environment that is welcoming and supportive for students (i.e. student-centered service delivery).The Undergraduate Program Administrator role will support the vision, mission, values and strategic direction of the Faculty of Liberal Arts & Professional Studies and York University, and contribute to a positive, supportive and student-focused team environment of high performance, respect, trust, collaboration and continuous improvement, embraces diversity and fosters inclusion.

Education:
A College Certificate in Office Administration or equivalent ( e.g. one year of related University courses).

Experience:
Two (2) years of administrative experience in an academic School/Department, including supporting academic and administrative processes and activities, providing degree and certificate information to students, and customer service. Experience in the development and preparation of promotional materials and written content would be preferred.

Skills:
Knowledge of academic administration processes (course scheduling, curriculum support).
Basic knowledge of York's Academic Honesty procedures.
Knowledge of degree and program requirements.
Knowledge of and experience utilizing degree progress report would be an asset.
Ability to deal courteously and effectively with people.
Effective communication skills to elicit and provide accurate information in a clear and concise manner including active listening, good written communication skills, minute taking.
Ability to exercise the skills of good judgment, tact, diplomacy, and initiative.
Effectiveness in attending accurately to details.
The ability to work independently as well as an effective member of a team.
Efficient organizational skills are essential to simultaneously handle competing priorities.
The ability to work efficiently and effectively in a complex, rapidly changing high volume environment, including the ability to multi-task, set priorities and meet deadlines.
Demonstrated ability to quickly learn and apply new computer applications, new procedures.
Ability to source, evaluate, analyze and summarize information for reporting and planning purposes.
MS Word (advanced level), MS Excel (intermediate level) e-mail software (e.g. Microsoft 365).
Proficiency with on-line student records system (SIS) or a similar on-line database.
Demonstrated record of good attendance and punctuality.

If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.

As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.