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Clinical Business Manager

Hamilton, Ontario
Senior Level
full_time

About the role

Position Details

Posting #: 32381

Department: Operating Room

Employee Type: Temporary, Full Time

If Temporary, Number of Weeks: 104

Union: Non-Union

Openings Remaining: 1

Schedule

Work Days: Monday to Friday

Time of Day: Days

Shift: 7.5 hour

Shift Start: Hours are subject to change based on operational requirements.

This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton)

Application Dates

Opening Date: 25/09/2025

Closing Date: 02/10/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

Working at St. Joseph’s Healthcare Hamilton We are one of Canada's leading academic hospitals and largest healthcare organizations known for our committed and compassionate delivery of quality patient care. St. Joseph's Healthcare Hamilton (SJHH) is proud to provide exciting and rewarding career opportunities. Our people are the heart of our organization.

Position Summary In collaboration with the Surgical Leadership Team, Finance and Analytic Departments the Surgical Clinical Business Manager is responsible for performing retrospective and concurrent quality and financial performance improvement assessments/reviews. This includes designing procedures and methodologies for performance evaluation, revenue reporting, supply/cost analysis and providing strategies for efficient delivery of high-quality patient care. This position will develop, evaluate, and will maintain creative, progressive, internal documentation and external reports to support the operational and strategic needs of the hospital. This role participates in projects business plans, acquisition, utilization and distribution of equipment.

The Surgical Clinical Business Manager will also have a leadership focus on sustainability initiatives specifically related to the Peri-Operative and Surgical Environment and will be a key contributing member to the organization’s sustainability committee. The role requires understanding of environmental issues, regulations and how to implement surgical sustainable practices.

The Surgical Clinical Business Manager will be a direct report to the Clinical Director, Surgical and Peri-operative Services.

What We Are Looking For

  • Bachelor's degree in business, a healthcare and environmental related discipline is required
  • Master's degree in Business Administration, Healthcare Management is preferred
  • Minimum of 4 years of recent practical and related healthcare experience
  • Experience in an academic health science centre in financial analyst and/or leadership role
  • Demonstrated ability working in a fast-paced, dynamic environment
  • Excellent decision making which reflects sensitivity to patient care, financial and quality drivers
  • Outstanding analytical, problem-solving, planning and evaluation skills
  • Exceptional interpersonal and communication skills with a proven track record of fostering collaborative partnerships
  • Committed to continual focus on quality improvement and results driven outcome
  • Demonstrated experience and highly knowledgeable in Quality Based Funding, Health Quality Ontario, and Health System Funding Reform
  • Demonstrated continued education in Leadership, Budgeting, Performance Management, and Research Skills

Your Mission

  • Responsible for business planning (business case development/revenue generation) and cost/benefit analysis for new endeavors that the program may be exploring, or for newly recruited physicians. Includes the purchase of new equipment, capital equipment or supplies, the provision of new services, or for any other proposed change to the program, where there may be a financial impact
  • Responsible to monitor fiscal trending for the program, budget variance analysis; provide recommendations to ensure continual improvement of the program's business operations and activities, including cost efficiencies, ROI (return on investment projects) and/or revenue generation initiatives
  • Has a clear understanding of context, and is able to articulate the financial status at all times, as it relates to the program, and the interrelationship that exists with other programs and services
  • In-depth knowledge of the program's cost drivers and budgetary requirements in order to run the program with appropriate human resources, equipment and supplies
  • Generates information to support budget requests, interprets reports, develops performance tracking/forecasting tools, educates program managers regarding both the interpretation of financial reports as well as Ministry of Health funding and reporting methodologies in terms of how this impacts the program
  • Perform ongoing risk analysis: The safety of patients and staff must be considered with the impacting cost risks identified
  • Maintains currency with professional standards relevant to surgical care and develops expert knowledge of the current service model and incorporates this knowledge as well as best practices and relevant research literature into the development of new models
  • In collaboration with Purchasing, GPO, Mohawk Supply Chain, program stakeholders, and physicians, leads the development of future contracts, strategic partnerships, and RFP processes with external vendors, for both equipment and operating supplies
  • Monitors/manages all supply contracts impacting the program, to ensure volume pricing and value adds are applied appropriately and contract parameters/compliance are met. Provides regular savings reports to the Director
  • Analysis and optimization of both existing processes, and alternative options. Leads the implementation of new business systems processes to support changing business practices
  • Makes recommendations and provides input in the development of data resources to facilitate the analysis of financial and utilization measures
  • Demonstrates knowledge of environmental science and leads change management related to surgical sustainability best practices
  • Maintains membership in professional and regulatory organizations as related to area of expertise and knowledge
  • Maintains knowledge and understanding of legislative and regulatory standards including RHPA and relevant Regulated Health Professional College

#SJHHjobs

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH . We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

About St. Joseph's Healthcare Hamilton

Hospitals and Health Care
5001-10,000

Initially opened in 1890, St. Joseph's Healthcare Hamilton is a multi-site, values-based, academic health science centre affiliated with McMaster University and Mohawk College. We are committed to making a difference in people's lives and the future of our community through integrated health services and internationally recognized clinical and research programs. We are dedicated to providing compassionate, sensitive care to our patients and their families and to achieving excellence in health care through our ongoing commitment to education and research. Join our team of dedicated professionals who share in the vision of tomorrow and truly believe "it is an honour to serve our community"​.