Manager, Corporate Communications
About the role
About Us
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.
About the Role
We’re looking for a Corporate Manager, Communications to join our team. Reporting to the Director, Communications, the Corporate Manager, Communications is responsible for developing and executing internal and external communications strategies that support OCS corporate priorities. The role oversees media relations, issues management, stakeholder communications, and operational support across the organization, ensuring clear, consistent, and timely messaging.
The successful candidate is a results driven leader who proactively drives work forward and establishes or refines processes as needed. The Manager provides hands on, day to day leadership to the Communications team, ensuring clear priorities, strong guidance, and the accountability required to consistently deliver high quality work within organizational timelines.
About Your Day
- Develop, manage, and lead execution of comprehensive internal and external communications plans that support corporate priorities and cross organizational initiatives
- Create and deliver key messages, communications plans, and stakeholder facing content across all external and digital channels, while setting clear boundaries and ensuring deadlines and quality standards are met.
- Proactively manage issues and reputational risk by developing reactive communications, monitoring media and social channels for emerging concerns, mitigating risks, and escalating critical issues appropriately.
- Collaborate closely with the Ministry of Finance Communications team on issues management, information sharing, and communications approaches, navigating complex stakeholder environments with professionalism and sound judgment.
- Evaluate the effectiveness of communications strategies and materials using structured workflows, performance tracking, and continuous improvement practices to enhance quality and impact.
- Provide structured guidance to business leaders on internal communications, including format, timing, and level of detail, to ensure clarity, alignment, and efficiency.
- Proactively manage internal communications issues by anticipating risks, escalating concerns early, and coordinating timely responses.
- Develop and oversee communications tools and platforms
- Respond to media inquiries with accuracy and urgency by partnering with business leaders to develop clear, aligned messaging under tight timelines; act as primary media contact when required.
- Hire, develop, and lead a high performing communications team with the skills required to meet business objectives.
- Foster a culture of accountability, innovation, and delivery by setting clear expectations for quality, timeliness, and follow through.
About You
- Post secondary education in Journalism, Communications, Media, or a related field.
- A Bachelor of Arts in Journalism, Communications, Media, or a related field is preferred.
- Minimum of 7 years of experience working in communications or a related field in the public or private sector.
- 1–2 years of people management experience required; 3–5 years is preferred.
- Strong interpersonal skills with excellent verbal and written communication abilities.
- Outstanding writing skills with the ability to translate complex information into clear, concise, and compelling communications.
- Excellent analytical and strategic thinking skills.
- Proven ability to work effectively in a fast paced, rapidly changing environment.
- Strong technical proficiency, including experience with the Microsoft Office Suite.
- High degree of accuracy and attention to detail.
- Ability to manage multiple priorities, handle last minute requests, and remain flexible in the face of competing demands.
- Demonstrated ability to remain diplomatic and composed in high pressure situations.
- Fluency in French is preferred.
About the Job
- Location: Toronto, ON near York Mills and Yonge Street
- Hours of Work: 36.25 a week
- Employment Type: Full-Time, Permanent
- Required Travel: Rare, usually within the GTA
Compensation
The target hiring range for this position is $110,000 - $122,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.
Not the right fit? Search for Manager, Corporate Communications jobs in Toronto, ON
About OCS Ontario Cannabis Store
The Ontario Cannabis Store is a Crown agency solely owned by the Province of Ontario and reporting to the Ministry of Finance.
The OCS provides safe, responsible access to legal recreational cannabis for adults 19 and older. We are Ontario’s sole wholesaler to more than 1,500 Authorized Cannabis Stores. The OCS also operates OCS.ca, the Province’s online cannabis retailer which delivers to consumers in every corner of Ontario.
We make sure our customers only receive legal, clearly labelled cannabis products by working closely with a diverse group of Licensed Producers authorized by Health Canada. Our online store prioritizes education and provides many opportunities for both new and experienced consumers to learn more about cannabis and responsible use.
Our customer-care centre is staffed by knowledgeable, helpful product specialists who provide the information our customers need to make the right choices. Social responsibility is something we take seriously and making every purchase a responsible one is a top priority.
We are looking for passionate, proven performers to join our diverse team and help us continue to grow our business as we define best-in-class standards for a new industry.
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Manager, Corporate Communications
About the role
About Us
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.
About the Role
We’re looking for a Corporate Manager, Communications to join our team. Reporting to the Director, Communications, the Corporate Manager, Communications is responsible for developing and executing internal and external communications strategies that support OCS corporate priorities. The role oversees media relations, issues management, stakeholder communications, and operational support across the organization, ensuring clear, consistent, and timely messaging.
The successful candidate is a results driven leader who proactively drives work forward and establishes or refines processes as needed. The Manager provides hands on, day to day leadership to the Communications team, ensuring clear priorities, strong guidance, and the accountability required to consistently deliver high quality work within organizational timelines.
About Your Day
- Develop, manage, and lead execution of comprehensive internal and external communications plans that support corporate priorities and cross organizational initiatives
- Create and deliver key messages, communications plans, and stakeholder facing content across all external and digital channels, while setting clear boundaries and ensuring deadlines and quality standards are met.
- Proactively manage issues and reputational risk by developing reactive communications, monitoring media and social channels for emerging concerns, mitigating risks, and escalating critical issues appropriately.
- Collaborate closely with the Ministry of Finance Communications team on issues management, information sharing, and communications approaches, navigating complex stakeholder environments with professionalism and sound judgment.
- Evaluate the effectiveness of communications strategies and materials using structured workflows, performance tracking, and continuous improvement practices to enhance quality and impact.
- Provide structured guidance to business leaders on internal communications, including format, timing, and level of detail, to ensure clarity, alignment, and efficiency.
- Proactively manage internal communications issues by anticipating risks, escalating concerns early, and coordinating timely responses.
- Develop and oversee communications tools and platforms
- Respond to media inquiries with accuracy and urgency by partnering with business leaders to develop clear, aligned messaging under tight timelines; act as primary media contact when required.
- Hire, develop, and lead a high performing communications team with the skills required to meet business objectives.
- Foster a culture of accountability, innovation, and delivery by setting clear expectations for quality, timeliness, and follow through.
About You
- Post secondary education in Journalism, Communications, Media, or a related field.
- A Bachelor of Arts in Journalism, Communications, Media, or a related field is preferred.
- Minimum of 7 years of experience working in communications or a related field in the public or private sector.
- 1–2 years of people management experience required; 3–5 years is preferred.
- Strong interpersonal skills with excellent verbal and written communication abilities.
- Outstanding writing skills with the ability to translate complex information into clear, concise, and compelling communications.
- Excellent analytical and strategic thinking skills.
- Proven ability to work effectively in a fast paced, rapidly changing environment.
- Strong technical proficiency, including experience with the Microsoft Office Suite.
- High degree of accuracy and attention to detail.
- Ability to manage multiple priorities, handle last minute requests, and remain flexible in the face of competing demands.
- Demonstrated ability to remain diplomatic and composed in high pressure situations.
- Fluency in French is preferred.
About the Job
- Location: Toronto, ON near York Mills and Yonge Street
- Hours of Work: 36.25 a week
- Employment Type: Full-Time, Permanent
- Required Travel: Rare, usually within the GTA
Compensation
The target hiring range for this position is $110,000 - $122,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.
Not the right fit? Search for Manager, Corporate Communications jobs in Toronto, ON
About OCS Ontario Cannabis Store
The Ontario Cannabis Store is a Crown agency solely owned by the Province of Ontario and reporting to the Ministry of Finance.
The OCS provides safe, responsible access to legal recreational cannabis for adults 19 and older. We are Ontario’s sole wholesaler to more than 1,500 Authorized Cannabis Stores. The OCS also operates OCS.ca, the Province’s online cannabis retailer which delivers to consumers in every corner of Ontario.
We make sure our customers only receive legal, clearly labelled cannabis products by working closely with a diverse group of Licensed Producers authorized by Health Canada. Our online store prioritizes education and provides many opportunities for both new and experienced consumers to learn more about cannabis and responsible use.
Our customer-care centre is staffed by knowledgeable, helpful product specialists who provide the information our customers need to make the right choices. Social responsibility is something we take seriously and making every purchase a responsible one is a top priority.
We are looking for passionate, proven performers to join our diverse team and help us continue to grow our business as we define best-in-class standards for a new industry.