Job Description

• Toronto / Mississauga HQ
• Global Operations
• $300350K All-In Compensation

Are you a rising operations leader who wants to be groomed into the Presidents chair?

This is a rare opportunity to step into a COO role with a global payments technology company ($55M revenue, 350+ employees worldwide) and build the foundation to one day run the business.

Skills Required COOInternational experienceMBA

Chief Operating Officer (COO)

• Toronto / Mississauga HQ
• Global Operations
• $300350K All-In Compensation

Are you a rising operations leader who wants to be groomed into the Presidents chair?

This is a rare opportunity to step into a COO role with a global payments technology company ($55M revenue, 350+ employees worldwide) and build the foundation to one day run the business.

Why This Role?

• Succession Path: Customers are asking Whos next? - this is your chance to be the clear answer.
• Global Exposure: Canada HQ + operations in USA, Mexico, and China.
• Compensation Upside: $200K base + $100150K+ discretionary bonus tied to company + personal OKRs. High performers out-earn.
• Culture & Benefits: Entrepreneur-led, agile environment. Unlimited vacation (contracted 15 days).

Key Responsibilities

• Operations Management: Lead and optimize operations across USA, Mexico, Canada, China, and beyond.
• Deployment & Integration: Oversee successful deployment of products/services with seamless execution and customer satisfaction.
• Salesforce Administration: Manage Salesforce operations to strengthen CRM and support sales growth.
• Training & Development: Build and roll out training programs that sharpen performance, technical skills, and knowledge.
• Tariff Management: Ensure compliance and cost-effective strategies for international import/export.
• Strategic Planning: Partner with leadership to design and deliver long-term growth strategies.
• Performance Monitoring: Track KPIs, identify improvement areas, and optimize productivity/efficiency.
• Cross-Functional Leadership: Collaborate with department heads to streamline processes and drive cohesive execution.

Qualifications

• Proven senior operations leadership - ideally COO or equivalent.
• Strong international operations knowledge, especially across USA, Mexico, Canada, and China.
• Expertise in deployment, integration, Salesforce, and training development.
• Solid understanding of tariffs, trade compliance, and global supply chain.
• Strategic thinker and problem solver; confident decision-maker.
• Exceptional leadership and interpersonal skills - assertive but not arrogant.
• Excellent communication (written and verbal).
• Bachelors degree required; MBA/advanced degree preferred.

Why Is This a Great Opportunity

• Succession Path: Customers are asking Whos next? - this is your chance to be the clear answer.
• Global Exposure: Canada HQ + operations in USA, Mexico, and China.
• Compensation Upside: $200K base + $100150K+ discretionary bonus tied to company + personal OKRs. High performers out-earn.
• Culture & Benefits: Entrepreneur-led, agile environment. Unlimited vacation (contracted 15 days).