World Tour Manager

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

The World Tour Manager oversees the planning, coordination, delivery, and financial operations of the Banff Centre Mountain Film Festival World Tour, including theatrical and virtual screenings, and all other digital activities. The role involves managing programming, contracts, film selection, stakeholder relationships, and international tour development while ensuring successful execution of tour content and activities. Working under the strategic direction of the Director of Mountain Culture, the World Tour Manager coordinates resources and assignments to meet program and financial goals.

The position manages approximately 1,000 live presentations across more than 550 locations in over 45 countries each year, reaching audiences of more than 500,000 globally, alongside all virtual program delivery. The World Tour Manager collaborates closely with leadership teams on sponsorships, festival content, and tour strategy, while providing guidance to Events Specialists and Road Warriors. The role requires strong initiative, sound judgement, and creative problem-solving to adapt complex approaches and achieve operational and financial objectives.

Roles and Responsibilities

Reporting to the Director, Mountain Culture, below are some key accountabilities:

Financial / Contractual

• Direct accountability for financial operations for all components of the World Tour
• Supervises all day-to-day budget administration and management (invoicing, cheque requisitions, purchase orders, monitoring, etc.).
• Responsible for developing annual and three-year budgets and targets in consultation with the Director of Mountain Culture and ensures revenue targets established for the tour are met while striving to exceed these targets.
• Responsible for developing screening fees and terms for the Canada and US Tour in consultation with the Director of Mountain Culture.
• Research and reports on financial implications and growth opportunities associated with the tour global strategy, competition, and partnerships.
• Provides regular budget analysis, forecasting, scenario planning, and financial month-end reporting for all tour activity to the Director of Mountain Culture

Administration

• Supervises all program administration including program operations and attendance, Mountain Culture orientation and training, booking space and equipment, and financial reconciliation.
• Acts as general liaison with virtual platform vendor for tour

Contacts

• Engages in extensive external contact with confirmed/potential tour hosts involving contract negotiations, presentation planning, film program recommendations, resolution of operations or technical problems, suitability of operational methods etc.
• Engages in extensive internal contact with Banff Centre staff concerning marketing and promotion, sponsorship, programming, production of tour programs and financial services.
• Engages extensively with filmmakers or production companies to negotiate royalty payments and music rights, and to co-create tour versioning.
• Engages with additional external partners including sponsors, translators, and writers.
• Ensures timely responses to worldwide audience questions and concerns, including personal replies when needed.
• Ensures post event feedback is requested and reviewed for each event.
• Engages extensively with global film organizations, including host partners, competitors, film producers, and festivals. Actively communicates with key players to assess trends, risks, challenges, and opportunities.

Program

Tour Delivery

• Ensures effective planning and scheduling of all tour delivery methods (live and virtual) as needed, to maximize effective use of resources.
• Solicits and assesses suitability and contracts for new tour locations and international partners.
• Supervises the direction and support of tour hosts through a variety of mechanisms including contract processing for each location, ensuring development, assembly and delivery of promotional and planning materials, program production assets, etc.
• Supervises all program administration including all communication and correspondence with tour locations, monitoring tour operations and attendance, contract compliance, overseeing travel arrangements for on-site tour coordinators, management of vehicle purchase/leasing/rental, coordination of cell phone use, equipment purchases and maintenance, financial reconciliation, and writing seasonal and year-end reports.
• Supervises all film production related administration including communication and correspondence with filmmakers, tour hosts, and internal production staff.
• Ensures that tour host sponsor obligations (prize delivery, recognition, etc.) are met at all tour events.
• Collaborate with other Mountain Culture and Marketing staff, to create, produce and distribute Mountain Festival promotional material including the magazine, in print and online.
• Oversee the development of technical specs for all aspects of the tour delivery and explore, together with the Senior Technical Producer, new technologies for tour delivery.
• Organizes structure and systems to ensure effective cooperation and communication between office, road, and technical staff to plan and deliver all screening elements.
• Leads annual planning process to review all feedback and systems, assessing and implementing improvements.
• Reviews global competition situation with key international hosts, identifying risks, opportunities, and partnership changes.
• Works with the Director of Mountain Culture on film selection and program for tour delivery in Canada and internationally. Works with international tour hosts and the Director on film programming for individual international tour products.
• Oversees translation and subtitling projects involving tour hosts, Mountain Culture staff, filmmakers, Media and Production staff, and translators

Special Projects

• Coordinates and ensures implementation of special projects associated with Mountain Culture initiatives as required.
• Serves on Banff Centre committees as required.

*Human Resource Management, Team Building and Interdivisional Cooperation*

• Enables the Mountain Culture tour staff to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
• Ensures that employees fully understand their roles, responsibilities, and performance standards and provide ongoing formal and informal feedback, coaching and support as employees strive to achieve expectations.
• Provides day to day leadership, direction and supervision to direct reports effectively allocating assignments across the Mountain Culture Tour Team. (Oversees workload).
  Fosters an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational integrity.
• Ensures a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions.
• Maintains effective working relationships with team members, internal partners, customers, the union and other stakeholders.
• Ensures team members represent Banff Centre to any stakeholders and constituents in an informed, helpful, and positive way, striving to increase the organization’s public value in each interaction.
• Works closely with the Human Resources Team in all aspects of human resource management including hiring, training, payroll, discipline (up to an including termination) to ensure policies, procedures, contractual, legislative and work culture expectations are met.
• Guide a regular process of Mountain Culture staff evaluation that ensures accountability and the highest ethical standards in all division activities.

Qualifications and Educational Requirements

• Post-secondary degree or diploma in Business Administration, Event or Project Management, or equivalent experience
• 5+ years of professional related experience within a film tour, event or festival environment
• Demonstrated ability to strategize, set and meet goals
• Proven leadership, organizational and project management skills
• Proven financial management skills, including the ability to optimize results based on budget limits and opportunities
• Understanding and awareness of the broader mountain culture community (history, people, values, current issues)
• Strong interpersonal and supervisory skills; ability to seek collaborative solutions and to persuade others
• Excellent communication skills
• Ability to work effectively under pressure, flexible and adaptable to shifting priorities
• Ability to manage multiple projects at once with appropriate attention to detail
• High level of commitment to customer service and professionalism
• Ability to develop and maintain positive working relationships with a wide variety of partners including many international contacts with different languages and cultures
• Ability to develop and maintain positive working relationships with a wide variety of internal and external stakeholders
• High level of reliability and motivation
• Additional languages an asset
• Willingness to work flexible, irregular hours when required

Employment Terms and Benefits

• In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6-month probationary period.
• The salary range for this position is $68,714 – $102,040 based on experience.
• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
• Benefits of working at Banff Centre are:
  • Transitional staff housing options (based on availability)
  • Professional development
  • Employee Assistance Program
  • Hybrid work environment option (3 days in the office, 2 days remote)
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process

• We are accepting applications for the World Tour Manager position until 11:59pm MST on May 31, 2026.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.