About the role
At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.
What You’ll Do Here
- Travel to assigned locations in the comfort of your own vehicle.
- Provides exceptional customer service to customers at a studio or school location.
- Assists students with appointments and session consultations.
- Checks students in and gathers the necessary information for their photography session.
- Efficiently guides students through their photography experience.
- Professionally represents Lifetouch at all times, while adhering to all Company policies, including handling of customer payments.
- Uses safe work habits and adheres to all safety rules and PCI compliance.
- Safeguards and properly handles job bags.
The Skills You’ll Bring
- High School diploma or equivalent and/or formal customer service training.
- 1-2 years of customer service experience preferred.
- Basic computer skills, including proficiency in word processing and spreadsheet software, are required.
- Excellent verbal, written, listening and interpersonal skills.
- Superior phone skills to communicate with customers to address their needs and concerns.
- Strong problem-solving and organizational skills.
- Ability to deal patiently with problems while remaining courteous and calm.
- Ability to handle confidential information.
- Valid license and insured vehicle.
Other Requirements
- Availability to work until June 2026 between the hours of 9:00 AM - 5:00 PM CST, Monday-Friday
- Minimum 18 years of age
This position will accept applications on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
About Lifetouch
At Lifetouch, our purpose is to help families capture life's memories.
For more than 80 years, Lifetouch has been the professional photography company of choice for schools and families. Headquartered in Eden Prairie, MN., the enterprise is organized around four primary business lines operating in local communities across North America.
Built on the tradition of “Picture Day”, Lifetouch captures smiling faces from preschool through high school graduation, as well as sports, special events, seniors, and yearbooks. Additional photography services are offered through JCPenney Portraits by Lifetouch, helping families capture special milestones nationwide.
Lifetouch is also proud to be a part of the Shutterfly family of brands.
About the role
At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.
What You’ll Do Here
- Travel to assigned locations in the comfort of your own vehicle.
- Provides exceptional customer service to customers at a studio or school location.
- Assists students with appointments and session consultations.
- Checks students in and gathers the necessary information for their photography session.
- Efficiently guides students through their photography experience.
- Professionally represents Lifetouch at all times, while adhering to all Company policies, including handling of customer payments.
- Uses safe work habits and adheres to all safety rules and PCI compliance.
- Safeguards and properly handles job bags.
The Skills You’ll Bring
- High School diploma or equivalent and/or formal customer service training.
- 1-2 years of customer service experience preferred.
- Basic computer skills, including proficiency in word processing and spreadsheet software, are required.
- Excellent verbal, written, listening and interpersonal skills.
- Superior phone skills to communicate with customers to address their needs and concerns.
- Strong problem-solving and organizational skills.
- Ability to deal patiently with problems while remaining courteous and calm.
- Ability to handle confidential information.
- Valid license and insured vehicle.
Other Requirements
- Availability to work until June 2026 between the hours of 9:00 AM - 5:00 PM CST, Monday-Friday
- Minimum 18 years of age
This position will accept applications on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
About Lifetouch
At Lifetouch, our purpose is to help families capture life's memories.
For more than 80 years, Lifetouch has been the professional photography company of choice for schools and families. Headquartered in Eden Prairie, MN., the enterprise is organized around four primary business lines operating in local communities across North America.
Built on the tradition of “Picture Day”, Lifetouch captures smiling faces from preschool through high school graduation, as well as sports, special events, seniors, and yearbooks. Additional photography services are offered through JCPenney Portraits by Lifetouch, helping families capture special milestones nationwide.
Lifetouch is also proud to be a part of the Shutterfly family of brands.