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IT Supervisor – Infrastructure and Support (Cabico Coaticook)

Cabico1 day ago
Sherbrooke, Quebec, Canada
Senior Level
Full-Time

Top Benefits

Competitive Salary
Flexible Working Hours
Casual Dress Code

About the role

Are you looking for a new challenge? A work environment where autonomy, openness and family spirit are at the heart of a stimulating daily life?

We are looking for an IT Supervisor to join our team in Coaticook. The selected candidate will be responsible for coordinating quality control activities during development and at all stages of the production process, ensuring compliance with customer requirements and applicable standards.

Cabico is Canada's largest manufacturer of high-end custom cabinets, and we need people like you.

A pivotal role on a large team

The successful candidate will contribute to the company's success by assuming the following responsibilities:

Supervise and support the IT team, ensuring effective task distribution, priorities, and daily operations. Ensure the stability, availability, and performance of IT systems across the three manufacturing sites. Oversee servers, networks, cybersecurity, telecommunications, storage, backups, disaster recovery, and all technology equipment. Manage incidents, service requests, preventive maintenance, system updates, and infrastructure improvement projects. Implement and maintain IT policies, security standards, technical procedures, and documentation. Coordinate infrastructure and technology projects with the IT Director, business analysts, and programmers. Recommend and implement innovative solutions to improve processes and optimize technology use, including AI initiatives. Participate in IT budget planning and operational follow-up. Collaborate with plant and office users to ensure IT services align with operational needs. Perform other related duties as assigned.

Strong Skills. Shared Values.

To meet this challenge successfully, we're looking for a person driven by the values of respect, teamwork, commitment and pride, with the following qualifications:

Bachelor’s degree in computer science, network management, or a related field. Minimum of 5 years of experience in IT infrastructure, including team supervision or coordination. Experience in a manufacturing environment is an asset. Bilingual in French and English. Position based in Coaticook, Quebec, with occasional travel to St. Catharines, Ontario. Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, cybersecurity, backup, and disaster recovery systems. Experience with virtualization platforms such as VMware, Hyper-V, and Verge.io. Strong leadership, problem-solving, communication, and organizational skills with the ability to manage priorities in a fast-paced environment.

Truly advantageous conditions

Competitive salary

Flexible working hours Casual dress code RRSP program. Recognition of experience. Health, dental, vision, travel insurance, etc. Employee and family assistance program. A team spirit where everyone is important.

Little extras that make all the difference

A modern, user-friendly workplace

Training room, changing room and showers on site A friendly atmosphere: BBQ, family open house, etc.

Daily life on a human scale

A high degree of autonomy where your ideas, talent and initiative will be highly regarded. An open-minded attitude that respects your personal needs and expectations. A family spirit where everyone is important, everyone talks to everyone, and everyone helps everyone else, regardless of role or status.

About Cabico

Cabico is Canada's leading manufacturer of high-end custom cabinetry. Our team of 300 professionals and craftsmen, based in Coaticook, Quebec, combines high technology and traditional methods, expertise and business intelligence, to support a large network of some of the most prestigious kitchen retailers in North America. Our customized approach encompasses both the realization of complex projects and the spirit of partnership that frames our business vision.

Are you interested in this challenge? Join us!

As an equal opportunity employer, all applicants will be considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Cabico

Paper and Forest Product Manufacturing
501-1000
Founded in 1986

Armoires et partenariat sur mesure. En croissance depuis plus de 30 ans, Cabico est le plus important fabricant d'armoires sur mesure au Canada. Dans ses usines de Coaticook (Québec) et de St. Catharines (Ontario), 625 spécialistes réalisent des projets haut de gamme d'une grande complexité destinés à plus de 700 détaillants partout en Amérique du Nord. La dimension humaine guide son expérience client et ses opérations, une approche unique qui préserve la justesse et l'agilité de la fabrication artisanale en la combinant aux dernières technologies. La passion reconnue de ses artisans pour le design, les matériaux nobles et la qualité à tous les échelons fait de Cabico une marque de référence dans l'industrie.


Custom cabinets. Custom partnership. More than 30 years of solid growth have propelled Cabico to the forefront as Canada's leading manufacturer of custom cabinetry. At our plants in Coaticook, Quebec, and St. Catharines, Ontario, 625 specialists craft complex, high-end projects for over 700 retailers across North America. The human touch is integral to everything we do, from operations to providing an unparalleled customer experience. Cabico's unique approach is all about harnessing the latest technology while preserving the precision and agility of artisanal craftsmanship. Our proven passion for design, use of noble materials, and dedication to quality at every level have firmly established Cabico as a benchmark brand in the industry.

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