Job#: 3012936 Job Description: Solution Designer Client: Big 5 Bank

Location: Hybrid Downtown Toronto, Ontario

Terms: 6 Month Contract - Strong possibility of converting fulltime based on candidate performance.

ApplicationProcess: Please send your resume in Word format and your completed skills matrix to Beth [email protected] and reference Solution Designer Job Overview: We are looking for a highly skilled Solution Designer or Advanced Application Developer to lead the design and development of an application that integrates with MS Teams and the MS 365 ecosystem. This application will programmatically initiate Teams meeting or Teams voice call transcriptions, securely store transcription data to protect PII, and process this data using an AI engine to generate charting notes. The ideal candidate will have expertise in solution architecture, API integration, and workflow management with a strong focus on security and UX.

Key Responsibilities:

• Solution Design and Development:
• Identify and evaluate solution options for integrating with Microsoft Teams, leveraging the Microsoft Graph API for functionality like initiating transcriptions and managing workflows.
• Architect a central processing logic to handle API calls, transcription management, and interactions with O365 and Azure resources.
• Application Development:
• Build a robust application capable of:
• Programmatically starting Teams transcriptions.
• Pulling transcription data in real time or post-session.
• Monitor certain events such teams or teams voice call ending, participants leaving or joining the meeting etc
• Storing transcription data securely to meet PII protection requirements.
• Feeding data into an AI engine for generating charting notes and other advanced processing.
• Integration with Microsoft Ecosystem:
• Implement seamless integration with O365 and Azure resources to manage workflows, data storage, and application logic.
• Use Azure services (e.g., Azure Blob Storage, Azure Key Vault, and AI services) to ensure scalability, security, and compliance.
• Workflow and User Experience:
• Design and manage workflows that present options for users to initiate and manage transcription processes.
• Collaborate with UX/UI teams to ensure a user-friendly interface.
• Security and Compliance:
• Ensure secure handling and storage of PII data, aligning with regulatory requirements
• Use Azure security tools to enforce encryption, role-based access controls, and audit logging.
• Collaboration and Stakeholder Engagement:
• Collaborate with business stakeholders to define requirements and deliver high-quality solutions.
• Partner and collaborate with TO Cloud/Messaging/Identity engineers to ensure the application fits into the enterprise architecture

Qualifications: Technical Expertise:

• Strong experience in application development and solution design, particularly in the MS ecosystem.
• Proficiency in MS Graph API, MS Teams development, and integration with O365 resources.
• Experience with Azure services such as Azure Functions, Azure Storage, Azure Cognitive Services, and Azure Key Vault.
• Knowledge of security best practices for handling sensitive data and PII.

Programming Skills:

• Proficient in one or more programming languages: C#, Python, JavaScript/TypeScript.
• Familiarity with modern frameworks and libraries for building APIs and backend services (e.g., ASP.NET Core, Node.js).

Workflow and Integration:

• Experience designing workflows for user interactions and automation.
• Familiarity with tools like Azure Logic Apps or Power Automate for workflow management.

AI and Data Processing:

• Experience with AI engines (e.g., Azure OpenAI, GPT-based services) for natural language processing and data visualization.
• Knowledge of secure storage solutions for transcription data (e.g., Azure Blob Storage, Database encryption).

Preferred Qualifications:

• Certification in Microsoft Azure (e.g., Azure Developer Associate, Azure Solutions Architect).
• Familiarity with compliance standards such as GDPR, HIPAA, or SOC2.
• Experience with front-end frameworks (e.g., React, Angular) for user interface development.
• Strong understanding of transcription and AI-based note generation technologies.

Work Environment:

• Hybrid/Remote:
• Opportunity to collaborate with cross-functional teams, including product managers, AI Engineers, and technology experts

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.