Top Benefits
About the role
We are hiring in our Peterborough,ON office and have 10 openings for this position.
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. We are looking for people who want to embark on a career journey where you are satisfied at work, and you are using your skills to create a positive impact.
Our goal is to create remarkable customer experiences from the moment you engage a customer. Even if you’ve never worked in customer service, you’ve certainly been a customer. At GM Financial, our collections team partners with customers to customize a payment plan through an engaging and unique service experience.
If you consider yourself a team player, solutions-driven, a strong communicator and have a heart and mind for helping customers who need your help; apply to be a part of the GM Financial Team.
What You’ll Be Doing:
-
Make outbound and take inbound calls to collect on past-due customer accounts
-
Actively listen to our customers and offer solutions to resolve customer accounts while providing a remarkable experience
-
Strive to outperform expectations with a positive and fun attitude in a team environment
-
Ensure actions follow company policies and laws
-
Maximize productive time by utilizing effective time management skills
-
Contribute towards strong performance and cultivate a positive culture
-
Engage in continuous learning opportunities
What makes you a dream candidate?
- Experience working with customers in a service-minded environment
- Previous experience in collections or finance considered an asset High School Diploma or equivalent required
What We Offer:
- Quarterly Bonus Opportunities
- Excellent Health, Vision and Dental Benefits
- Company Match program for RRSP contributions
- Hybrid work schedule offered after training period; ability to work a portion of your week from home
- Generous Paid Time Off (personal, vacation, sick, paid holidays)
- Dynamic relationships between teams and leadership
- Casual Dress Code
- Quarterly Volunteer Opportunities
#LI-AV1
About GM Financial
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development.
GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
For more information, visit www.gmfinancial.com.
NMLS #2108 (https://nationwidelicensingsystem.org/about/Pages/NMLSConsumerAccess.aspx)
Top Benefits
About the role
We are hiring in our Peterborough,ON office and have 10 openings for this position.
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. We are looking for people who want to embark on a career journey where you are satisfied at work, and you are using your skills to create a positive impact.
Our goal is to create remarkable customer experiences from the moment you engage a customer. Even if you’ve never worked in customer service, you’ve certainly been a customer. At GM Financial, our collections team partners with customers to customize a payment plan through an engaging and unique service experience.
If you consider yourself a team player, solutions-driven, a strong communicator and have a heart and mind for helping customers who need your help; apply to be a part of the GM Financial Team.
What You’ll Be Doing:
-
Make outbound and take inbound calls to collect on past-due customer accounts
-
Actively listen to our customers and offer solutions to resolve customer accounts while providing a remarkable experience
-
Strive to outperform expectations with a positive and fun attitude in a team environment
-
Ensure actions follow company policies and laws
-
Maximize productive time by utilizing effective time management skills
-
Contribute towards strong performance and cultivate a positive culture
-
Engage in continuous learning opportunities
What makes you a dream candidate?
- Experience working with customers in a service-minded environment
- Previous experience in collections or finance considered an asset High School Diploma or equivalent required
What We Offer:
- Quarterly Bonus Opportunities
- Excellent Health, Vision and Dental Benefits
- Company Match program for RRSP contributions
- Hybrid work schedule offered after training period; ability to work a portion of your week from home
- Generous Paid Time Off (personal, vacation, sick, paid holidays)
- Dynamic relationships between teams and leadership
- Casual Dress Code
- Quarterly Volunteer Opportunities
#LI-AV1
About GM Financial
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development.
GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
For more information, visit www.gmfinancial.com.
NMLS #2108 (https://nationwidelicensingsystem.org/about/Pages/NMLSConsumerAccess.aspx)