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POSITION SUMMARY:

The Water Quality Analyst will work as part of the DuBois Technical Service Team to deliver water treatment and industrial chemical programs to our diverse client base. Dedicated and passionate service providers, our Water Quality Analysts are focused on providing high service levels, lowering our customers’ operating costs and consistently exceeding customer expectations.

KEY RESPONSIBILITIES:

• Responsible for maintaining chemical program quality at customer sites within the program’s control limits.
• Proper chemical dosage of all program constituents.
• Proper mechanical operation of all chemical dosing systems.
• Proper calibration and operation of all automated chemical parameter control systems.
• Proper mechanical operation of all water conditioning equipment.
• Maintain sufficient client inventory through order placement and re-order notification .
• Timely completion of the Monthly, Quarterly, or Bi-Annual client site program audit, comprising of recording and responding to variances in water or fluid samples test results obtained via portable lab, recording inventory and initiating reorders where necessary, directly or through customers’ order process.
• Perform on-site troubleshooting resulting from non-conformances in results.
• Identify and implement solutions to help our clients’ chemical programs operate at the lowest possible life cycle cost and proactively maintain them there.
• Maintain a customer service attitude as required to maintain an exceptional level of customer satisfaction.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Experience working in customer service and/or sales preferred.
• Exposure to working in industrial environments is preferred.
• Strong interpersonal skills, with the ability to build relationships with customers and internal partners within the organization.
• Effective organizational skills and attention to detail.
• Exceptional problem-solving and troubleshooting skills.
• Valid Driver’s license.

EDUCATION QUALIFICATIONS:

• Post Secondary Education in Chemical, Mechanical, Environmental or Industrial applications.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.