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Client Intake Specialist- Immigration

Mamann Sandaluk LLPabout 15 hours ago
Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Comprehensive Medical Coverage
Prescription Drug Coverage
Dental Coverage

About the role

Mamann Sandaluk LLP is a full service immigration law firm in downtown Toronto. We are committed to giving our clients the best possible service in processing any immigration application or resolving any immigration problem, no matter how big or small. Our experienced staff is dedicated to achieving quick and affordable results for all of our clients. We are currently seeking a Client Intake Specialist to join our growing immigration practice. The Client Intake Specialist Client Intake Specialist will be an integral part of our Client Care team. Job Description:

Customer care, primary point of contact for new clients Conducting intake, answering calls and scheduling consultations for new clients; Administrative support, including opening and closing files If required, pulling reports from client management systems Monitoring emails and shared inboxes and responding accordingly Performing other administrative tasks as may be allocated Requirements:

2-3 years of experience in a full service immigration firm Excellent interviewing, assessment, and time management skills, Communication, records management, and customer relation skills. Proficiency in MS Outlook, Adobe PDF, MS Word and MS Excel. Familiarity with law practice CRM/CMS tools. Ability to follow quality control guidelines. Strong teamwork skills Call centre support and/or sales experience College diploma or certificate in immigration practice an asset Membership in ICCRC an asset Knowledge of a second language an asset

What working with Mamann Sandaluk LLP offers: A competitive compensation package. Our firm’s benefits package includes comprehensive medical, prescription drug and dental coverage. Learning opportunities to develop new skills and to advance your career. The freedom and flexibility to handle your role in a way that is right for you. Supportive, team-oriented work environment.

Apply Now: If you are a client-focused professional with strong communication skills who enjoys building relationships and supporting clients throughout their journey, we would love to hear from you.

About Mamann Sandaluk LLP

Law Practice
11-50 employees

Mamann Sandaluk LLP is a Toronto immigration law firm specializing in Canadian and U.S. immigration law. Our firm is dedicated to providing all individuals and corporations the benefit of our team’s collective experience.

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