Mackenzie Health - Full Time Security Team Lead
About the role
Mackenzie Health - Full Time Security Team Lead
Position: Security Team Lead
Site: Mackenzie Health
City: Richmond Hill
Status: Full-Time
Hours: Rotating Continental (0700-1900 /1900-0700 hrs.)
Pay Rate: $21.85
Internal Posting Date: August 13, 2025
Internal Closing Date: August 19, 2025
External Closing Date: September 3, 2025
Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.
Job Description:
In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.
Essential Job Functions:
- Provides leadership, direction, and ongoing coaching and training.
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
- Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
- Plans and implements shift work schedules.
- Ensures all Security Guards have received the mandatory training.
- Motivates staff and issues commendations.
- Disciplines staff when necessary and ensures proper documentation is passed onto head office.
- Attendance Management
- Performs security audits.
- Documents and investigates security incidents and complaints.
- Communicates any concerns/issues with Client Service Manager
Requirements:
- At least one year security experience in a team lead role preferred
- Post-Secondary education in a law enforcement/security program from a recognized college preferred
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact, and diplomacy.
- International Association of Healthcare Security Services (IAHSS) certificate would be an asset
- Valid Ontario Security License
- Immunization Record including MMR. Varicella, and 2 TB tests
- First Aid & CPR Level C
- COVID-19 2 Doses Vaccination
- Legally Authorized to Work in Canada
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
Mackenzie Health - Full Time Security Team Lead
About the role
Mackenzie Health - Full Time Security Team Lead
Position: Security Team Lead
Site: Mackenzie Health
City: Richmond Hill
Status: Full-Time
Hours: Rotating Continental (0700-1900 /1900-0700 hrs.)
Pay Rate: $21.85
Internal Posting Date: August 13, 2025
Internal Closing Date: August 19, 2025
External Closing Date: September 3, 2025
Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.
Job Description:
In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.
Essential Job Functions:
- Provides leadership, direction, and ongoing coaching and training.
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
- Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
- Plans and implements shift work schedules.
- Ensures all Security Guards have received the mandatory training.
- Motivates staff and issues commendations.
- Disciplines staff when necessary and ensures proper documentation is passed onto head office.
- Attendance Management
- Performs security audits.
- Documents and investigates security incidents and complaints.
- Communicates any concerns/issues with Client Service Manager
Requirements:
- At least one year security experience in a team lead role preferred
- Post-Secondary education in a law enforcement/security program from a recognized college preferred
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact, and diplomacy.
- International Association of Healthcare Security Services (IAHSS) certificate would be an asset
- Valid Ontario Security License
- Immunization Record including MMR. Varicella, and 2 TB tests
- First Aid & CPR Level C
- COVID-19 2 Doses Vaccination
- Legally Authorized to Work in Canada
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.