Sales Support Coordinator
About the role
Our values are at the core of everything we do!
- Innovative. Think ahead to stay ahead.
- Driver. Stay hungry and act with urgency.
- Ownership. No excuses. 100% accountability.
- Caring. For employees, partners and community.
- Individual. We work with great people and expect a lot from them.
We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.
ACCOUNTABILITIES
Estimator and Order Desk Roles
- Reading blueprints/Spec sheets/Addendums/Exterior Color sheets/Change orders and body of the email for quoting and revisions to quotes purposes.
- Take offs from plans (Blueprints) for quoting and revisions to quotes using ERP software.
- Finding errors or discrepancies in various plans and spec sheets.
- Reporting discrepancies in PO amount and quote amount.
- Ordering the products once PO received.
- Follow-up with customers on various department needs.
- Working on change-orders and collecting variance PO.
- Preparing Master Quotes for volume builders.
Customer Service
- Act as the main point of contact for volume builders, offering product selections as needed.
- Take payment information and other pertinent information.
- Respond to customer inquiries via phone, email and in person.
- Address customer and team member communications in a timely and professional manner.
EDUCATION / CERTIFICATION
- High School Diploma
- “Architectural Technology, and Construction Engineering Technology” background is an asset
EXPERIENCE / CAPABILITIES
- 1+ years’ experience in working on house blueprints (elevation and floor plans).
- 1+ years+ Customer Service experience.
- Understand the construction side of business.
- Previous experience in window and door industry.
- Fast and adaptive to various ERP solutions.
COMPETENCIES:
- Exercise sound judgment, solve problems, be innovative, and use discretion when making decisions.
- Continuous effort to improve operations, decrease turnaround times, and streamline work processes.
- Comfortable working with a high-volume workload.
- Solution focused and you thrive in an environment which demands robust deliverables.
- Strong work ethic, action oriented and desire to achieve excellence.
- High comfort level working in a fast-paced team environment that is constantly changing.
- Attention to detail, organized with the ability to multitask and meet multiple deadlines.
- Work autonomously and as part of a team; and require little day-to-day oversight.
- Self-driven and you take the initiative to learn and curious to understand why things are done a certain way.
Send Us Your Resume
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Thank you to all those apply and those who are short-listed will be contacted.
Thank you for applying!
h4NmEEyzHt
About Durabuilt Windows & Doors
Durabuilt Windows & Doors’ story started over 35 years ago with a family of entrepreneurs and their dedicated team. Together they turned a small window and door shop into one of the largest privately held manufacturing companies in Western Canada. Hard work, dedication and above all else a customer-focused attitude, has shaped Durabuilt into the company it is today. Durabuilt celebrates hard work, innovation and business growth, all while maintaining a spot on Canada’s Best Managed Companies list since 2012.
It’s not just Durabuilt’s innovative mindset and design that places us on this list, it is also our people!
Our Core Values 30 Years Built On Values - Durabuilt values the importance of a positive employee experience and company brand. This is reflective in how we provide an exceptional experience to all our consumers, dealers, builders, and commercial clientele.
INNOVATIVE. Think ahead to stay ahead. Constant improvement. Small things matter.
DRIVER. Stay hungry and act with urgency. Think and move quickly.
OWNERSHIP. No excuses. 100% accountability. Act responsibly. Stay committed. Stay lean.
CARING. For employees, partners and community. Show respect and remain humble.
INDIVIDUAL. We work with great people and expect a lot from them. We challenge each others ideas openly. We value diversity in people and ideas.
Durabuilt understands that our employees are the key to our 30 year success and know it is our talent that will support future growth!
We are confident that as part of the Durabuilt family, you will discover an organization that believes in teamwork, accountability, and growth. In return, we are committed to providing you with an opportunity to share your skills and strengthen your core competencies.
Sales Support Coordinator
About the role
Our values are at the core of everything we do!
- Innovative. Think ahead to stay ahead.
- Driver. Stay hungry and act with urgency.
- Ownership. No excuses. 100% accountability.
- Caring. For employees, partners and community.
- Individual. We work with great people and expect a lot from them.
We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.
ACCOUNTABILITIES
Estimator and Order Desk Roles
- Reading blueprints/Spec sheets/Addendums/Exterior Color sheets/Change orders and body of the email for quoting and revisions to quotes purposes.
- Take offs from plans (Blueprints) for quoting and revisions to quotes using ERP software.
- Finding errors or discrepancies in various plans and spec sheets.
- Reporting discrepancies in PO amount and quote amount.
- Ordering the products once PO received.
- Follow-up with customers on various department needs.
- Working on change-orders and collecting variance PO.
- Preparing Master Quotes for volume builders.
Customer Service
- Act as the main point of contact for volume builders, offering product selections as needed.
- Take payment information and other pertinent information.
- Respond to customer inquiries via phone, email and in person.
- Address customer and team member communications in a timely and professional manner.
EDUCATION / CERTIFICATION
- High School Diploma
- “Architectural Technology, and Construction Engineering Technology” background is an asset
EXPERIENCE / CAPABILITIES
- 1+ years’ experience in working on house blueprints (elevation and floor plans).
- 1+ years+ Customer Service experience.
- Understand the construction side of business.
- Previous experience in window and door industry.
- Fast and adaptive to various ERP solutions.
COMPETENCIES:
- Exercise sound judgment, solve problems, be innovative, and use discretion when making decisions.
- Continuous effort to improve operations, decrease turnaround times, and streamline work processes.
- Comfortable working with a high-volume workload.
- Solution focused and you thrive in an environment which demands robust deliverables.
- Strong work ethic, action oriented and desire to achieve excellence.
- High comfort level working in a fast-paced team environment that is constantly changing.
- Attention to detail, organized with the ability to multitask and meet multiple deadlines.
- Work autonomously and as part of a team; and require little day-to-day oversight.
- Self-driven and you take the initiative to learn and curious to understand why things are done a certain way.
Send Us Your Resume
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Thank you to all those apply and those who are short-listed will be contacted.
Thank you for applying!
h4NmEEyzHt
About Durabuilt Windows & Doors
Durabuilt Windows & Doors’ story started over 35 years ago with a family of entrepreneurs and their dedicated team. Together they turned a small window and door shop into one of the largest privately held manufacturing companies in Western Canada. Hard work, dedication and above all else a customer-focused attitude, has shaped Durabuilt into the company it is today. Durabuilt celebrates hard work, innovation and business growth, all while maintaining a spot on Canada’s Best Managed Companies list since 2012.
It’s not just Durabuilt’s innovative mindset and design that places us on this list, it is also our people!
Our Core Values 30 Years Built On Values - Durabuilt values the importance of a positive employee experience and company brand. This is reflective in how we provide an exceptional experience to all our consumers, dealers, builders, and commercial clientele.
INNOVATIVE. Think ahead to stay ahead. Constant improvement. Small things matter.
DRIVER. Stay hungry and act with urgency. Think and move quickly.
OWNERSHIP. No excuses. 100% accountability. Act responsibly. Stay committed. Stay lean.
CARING. For employees, partners and community. Show respect and remain humble.
INDIVIDUAL. We work with great people and expect a lot from them. We challenge each others ideas openly. We value diversity in people and ideas.
Durabuilt understands that our employees are the key to our 30 year success and know it is our talent that will support future growth!
We are confident that as part of the Durabuilt family, you will discover an organization that believes in teamwork, accountability, and growth. In return, we are committed to providing you with an opportunity to share your skills and strengthen your core competencies.