Veterinary Assistant, Client Care, Chester Basin Animal Hospital
Top Benefits
About the role
Veterinary Assistant, Client Care
Location: Chester Basin, NS
Veterinary Assistant, Client Care welcomes a dependable and caring Veterinary Assistant, Client Care Coordinator to join our team. This part-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
Key responsibilities and attributes in your role as Technician Assistant/Vet Assistant include:
- Assist veterinary staff with various tasks and treatments
- Create a warm and welcoming environment for our patient and pet parents
- Create a positive, low-stress atmosphere for our clients and patients
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Compassion and nurturing attitude
- Ability to remain calm in stressful situations and to adapt to changing situations
- Efficient in carrying out assignments independently
- Takes initiative to complete tasks throughout the day
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset
Additional responsibilities include:
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- Strong organizational skills
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality or retail is an asset!
- No experience with animals, no problem, so long as you love animals! VCA Canada Offers! At our core are our people – people with different strengths and interests that enrich our diversity, innovation, and excellence. A team we think of as family.
What VCA Canada Offers
Join our team, and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
- RRSP Employer 5% Match Program! Saving for your future just got easier!!
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
Email careers.canada@vca.com or select "APPLY NOW"
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
#vetassistant
#animals
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
Veterinary Assistant, Client Care, Chester Basin Animal Hospital
Top Benefits
About the role
Veterinary Assistant, Client Care
Location: Chester Basin, NS
Veterinary Assistant, Client Care welcomes a dependable and caring Veterinary Assistant, Client Care Coordinator to join our team. This part-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
Key responsibilities and attributes in your role as Technician Assistant/Vet Assistant include:
- Assist veterinary staff with various tasks and treatments
- Create a warm and welcoming environment for our patient and pet parents
- Create a positive, low-stress atmosphere for our clients and patients
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Compassion and nurturing attitude
- Ability to remain calm in stressful situations and to adapt to changing situations
- Efficient in carrying out assignments independently
- Takes initiative to complete tasks throughout the day
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset
Additional responsibilities include:
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- Strong organizational skills
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality or retail is an asset!
- No experience with animals, no problem, so long as you love animals! VCA Canada Offers! At our core are our people – people with different strengths and interests that enrich our diversity, innovation, and excellence. A team we think of as family.
What VCA Canada Offers
Join our team, and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
- RRSP Employer 5% Match Program! Saving for your future just got easier!!
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
Email careers.canada@vca.com or select "APPLY NOW"
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
#vetassistant
#animals
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.