Job Description

Reporting to the Accounting Director, the Accounts Receivable Technician is responsible for managing multiple aspects of the billing-to-collection cycle for our various sites in Quebec, British Columbia, and Florida, in close collaboration with the Customer Service, Shipping, Transportation, and Sales teams.

Key Responsibilities

• Ensure accurate processing of accounts receivable invoices in Microsoft Dynamics 365 F&O and through customer EDI portals.
• Prepare and process credits and adjustments to customer accounts.
• Handle sales collections and maintain precise follow-up.
• Conduct investigations and follow up on customer accounts (including major food retail chains) through their portals.
• Optimize the use of our new deductions management module.
• Actively contribute to various continuous improvement projects and perform other related duties.

Main Responsibilities

• Hold a degree in Business Administration, a diploma in Accounting (DEP), or any other combination of relevant education and experience.
• Have a minimum of three (3) years of experience in a similar role.
• Be bilingual in French and English (spoken and written, level 4/5) to communicate effectively with internal and external clients.
• Proficient in Excel at an intermediate level and comfortable using technological tools.
• Demonstrate accuracy, attention to detail, and efficiency.
• Knowledge of Microsoft Dynamics 365 F&O is an asset.

Advantages and benefits offered

• Weekends off
• Employee discount on the product
• Employee Assistance Program (EAP)
• Teleworking
• On-site parking
• Benefits (medical and dental)
• Telemedecine