Service Delivery Manager
Top Benefits
About the role
Service Delivery Manager
Location: Canada (Remote)
About Aequilibrium
Aequilibrium (AEQ) is a Canadian digital transformation and innovation consulting firm helping organizations create remarkable digital experiences through strategy, design, software development, AI, and immersive technologies.
We work with enterprise and public-sector clients across Canada and North America to deliver impactful digital solutions that improve customer and employee experiences.
About the Role
AEQ is seeking a Service Delivery Manager with experience supporting and delivering Canadian public-sector and enterprise technology initiatives.
This role will support proposal development, delivery planning, estimation, staffing coordination, and project execution for digital transformation initiatives across government, healthcare, education, and related sectors.
The ideal candidate combines strong project delivery experience with practical knowledge of Canadian RFP processes and client engagement.
Responsibilities
- Support public-sector and enterprise proposal responses and pursuit activities
- Develop project estimates, staffing plans, delivery approaches, and timelines
- Collaborate with recruiting, leadership, designers, and technical teams during pursuits
- Coordinate delivery readiness for awarded projects
- Lead or support software and digital transformation project delivery
- Manage project risks, dependencies, budgets, schedules, and stakeholder communication
- Contribute to the continuous improvement of delivery processes, proposal assets, and estimation frameworks
- Participate in client meetings, workshops, presentations, and project planning sessions
Qualifications
- 5+ years of experience in project management, service delivery, digital consulting, or technology delivery
- Proven experience supporting, responding to, and contributing to successful RFP/proposal submissions for Canadian public-sector or enterprise clients
- Strong understanding of Canadian procurement and proposal processes, including estimation, staffing plans, and delivery approaches
- Experience leading or supporting digital transformation and software delivery initiatives
- Strong understanding of Agile delivery methodologies and SDLC practices
- Excellent communication, stakeholder management, and organizational skills
- Experience working with cross-functional and distributed teams
Preferred Qualifications
- PMP, Scrum, Agile, or related certifications
- Experience with digital transformation, UX/CX, cloud, AI, or custom software projects
- Familiarity with Canadian procurement and proposal processes
- Experience in consulting or professional services environments
Compensation
- Competitive salary based on experience, $70k-90k per annum
- Performance bonus opportunities
- Flexible remote/hybrid work environment
- Opportunity to work on innovative public-sector and enterprise initiatives across Canada
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Not the right fit? Search for Service Delivery Manager jobs in Vancouver, BC
About Aequilibrium Software Inc.
Aequilibrium is an award-winning IT consulting company, headquartered in Vancouver, British Columbia.
Considered one of the top digital agencies in Canada, focused on digital transformation and innovation, with capabilities to embrace the future of connection with XR technologies. We enrich people's lives by crafting remarkable experiences and helping businesses thrive in a digital world.
Winner of multiple VancouverUX awards for digital product design, Aequilibrium provides consulting (cloud, enterprise architecture, digital and product strategy) and implementation services (UI/UX design, full-stack development, DevOps, and QA) to help progressive companies with strategy, experience, and technology to be more resilient, differentiate, and thrive.
Aequilibrium acts as a trusted advisor to help clients accelerate speed to market and reduce the risk with the delivery of complex enterprise projects, involving omnichannel experiences for web, mobile, and XR.
We are remote-first with a focus on high-quality delivery by our employees and we welcome clients and applications from around the world.
Be a part of our story!
Explore our service offerings: https://aequilibrium.com/services/
View and apply for open positions: aequilibrium.com/jobs
Similar Jobs
Service Delivery Manager
Top Benefits
About the role
Service Delivery Manager
Location: Canada (Remote)
About Aequilibrium
Aequilibrium (AEQ) is a Canadian digital transformation and innovation consulting firm helping organizations create remarkable digital experiences through strategy, design, software development, AI, and immersive technologies.
We work with enterprise and public-sector clients across Canada and North America to deliver impactful digital solutions that improve customer and employee experiences.
About the Role
AEQ is seeking a Service Delivery Manager with experience supporting and delivering Canadian public-sector and enterprise technology initiatives.
This role will support proposal development, delivery planning, estimation, staffing coordination, and project execution for digital transformation initiatives across government, healthcare, education, and related sectors.
The ideal candidate combines strong project delivery experience with practical knowledge of Canadian RFP processes and client engagement.
Responsibilities
- Support public-sector and enterprise proposal responses and pursuit activities
- Develop project estimates, staffing plans, delivery approaches, and timelines
- Collaborate with recruiting, leadership, designers, and technical teams during pursuits
- Coordinate delivery readiness for awarded projects
- Lead or support software and digital transformation project delivery
- Manage project risks, dependencies, budgets, schedules, and stakeholder communication
- Contribute to the continuous improvement of delivery processes, proposal assets, and estimation frameworks
- Participate in client meetings, workshops, presentations, and project planning sessions
Qualifications
- 5+ years of experience in project management, service delivery, digital consulting, or technology delivery
- Proven experience supporting, responding to, and contributing to successful RFP/proposal submissions for Canadian public-sector or enterprise clients
- Strong understanding of Canadian procurement and proposal processes, including estimation, staffing plans, and delivery approaches
- Experience leading or supporting digital transformation and software delivery initiatives
- Strong understanding of Agile delivery methodologies and SDLC practices
- Excellent communication, stakeholder management, and organizational skills
- Experience working with cross-functional and distributed teams
Preferred Qualifications
- PMP, Scrum, Agile, or related certifications
- Experience with digital transformation, UX/CX, cloud, AI, or custom software projects
- Familiarity with Canadian procurement and proposal processes
- Experience in consulting or professional services environments
Compensation
- Competitive salary based on experience, $70k-90k per annum
- Performance bonus opportunities
- Flexible remote/hybrid work environment
- Opportunity to work on innovative public-sector and enterprise initiatives across Canada
3UXLW5JwV5
Not the right fit? Search for Service Delivery Manager jobs in Vancouver, BC
About Aequilibrium Software Inc.
Aequilibrium is an award-winning IT consulting company, headquartered in Vancouver, British Columbia.
Considered one of the top digital agencies in Canada, focused on digital transformation and innovation, with capabilities to embrace the future of connection with XR technologies. We enrich people's lives by crafting remarkable experiences and helping businesses thrive in a digital world.
Winner of multiple VancouverUX awards for digital product design, Aequilibrium provides consulting (cloud, enterprise architecture, digital and product strategy) and implementation services (UI/UX design, full-stack development, DevOps, and QA) to help progressive companies with strategy, experience, and technology to be more resilient, differentiate, and thrive.
Aequilibrium acts as a trusted advisor to help clients accelerate speed to market and reduce the risk with the delivery of complex enterprise projects, involving omnichannel experiences for web, mobile, and XR.
We are remote-first with a focus on high-quality delivery by our employees and we welcome clients and applications from around the world.
Be a part of our story!
Explore our service offerings: https://aequilibrium.com/services/
View and apply for open positions: aequilibrium.com/jobs