Project Coordinator

Location: Ottawa, ON | Hybrid

Department: Operations

Reports To: Blaire Cunningham, Team Lead of Deployment Project Management

Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As a Project Coordinator, you will work closely with project managers, internal teams, and stakeholders to help organize and coordinate the execution of various projects. This role is key to maintaining timelines, tracking deliverables, and ensuring that our projects run smoothly and efficiently. You will be responsible for administrative tasks related to project management while supporting the larger operational goals of the team.

This role is a great fit for someone who thrives in a fast-paced environment, loves keeping things organized, and is eager to learn and grow into future project management opportunities.

What You’ll Do

• Assisting project managers and other internal teams with a variety of tasks, including equipment ordering, technician scheduling, invoice approval, and other administrative tasks.
• Track project deliverables, milestones, and deadlines to ensure timely completion
• Handle customer onboarding tasks (e.g. creating virtuals, adding users)
• Monitor equipment deliveries and ensure installs go as planned
• Review, track and approve invoices before deadlines
• Audit sites to confirm they’re online and data is flowing
• Collaborate closely and coordinate communication between Deployment Project Managers, Sales Engineers, the Ordering Team, and external technicians

What You Bring

Must-Have:

• 1+ year of experience in a Project Coordinator or similar support role
• Strong organizational skills with the ability to multitask and adapt quickly
• Familiarity with CRMs (HubSpot/Salesforce) and productivity tools (Google Suite, Microsoft Office, Slack)
• Professional, proactive, and detail-oriented approach
• Excellent communication skills, both written and verbal, with a strong focus on clarity and accuracy
• Capable of adapting quickly to new challenges and problem-solving in real-time.

Nice-to-Have:

• Experience in CCTV, telecom, or tech-related industries
• Hands-on exposure to project management practices or tools

Security Requirements

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.

Our Values

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Talent Team (30-45 minutes)
• Interview with the Hiring Manager (45 minutes)
• Offer & onboarding

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.