COMPANY OVERVIEW

The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV’s goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure.

ROLE SUMMARY

This role is accountable for supporting the Director Fraud with the implementation and maintenance of a comprehensive fraud strategy and overseeing the day-to-day fraud operations to mitigate and address fraudulent activities across all payment streams at Prairie Payments Joint Venture. The Fraud Manager will adopt industry-leading solutions, help to advance and deploy fraud prevention strategies in a collaborative and cross-functional setting, track fraud performance metrics, and continuously improve the process and key performance metrics amidst an evolving landscape. The role is also responsible for enhancing customer experience related to fraud prevention. The role requires an individual with a leadership mindset, strong analytical skills, broad knowledge of fraud management, and attention to detail. The incumbent needs to keep themselves apprised of the fraud threat environment and be able to collaborate with industry partners to advance best practices.

This role will require an understanding of the Canadian payments landscape, regulations, and compliance requirements and will be viewed as a subject matter expert in fraud. Experience in working with AFT, e-Transfer, RTR, wires, cheque, and bill payment fraud monitoring systems will contribute to the success of this role. This role requires the incumbent to consider ways to protect the members, credit unions, the organization, and PPJVs brand integrity. Collaboration is essential as this role will work closely with the Director Fraud, Operations, Product, Compliance, Legal and credit unions and other external partners.

KEY RESPONSIBILITIES

• Support the Fraud Director in the development, implementation maintenance and enhancement of fraud prevention systems across all products and payment channels that balance fraud prevention and customer experience and growth.
• Work with the Director Fraud to identify best in class fraud control systems for PPJV payment products.
• Participate in the review of fraud solutions for PPJV products and assist in the development of the business case for the proposed fraud solutions.
• Review business requirements for fraud strategy implementation and work with technical, operational and communication teams to formulate holistic requirements.
• Work with the Director to manage and monitor the detailed implementation plan to ensure accuracy and timeliness of implementation.
• Aggregate and residual Fraud Reporting based on fraud rules and strategies for digital and physical payment platforms.
• Support in carrying out the roadmap for successful implementation of fraud solutions, processes and risk policies.
• Support innovation in fraud management including all fraud system capabilities for all products.
• Contribute to a culture of continuous improvement, accountability, and operational excellence.
• Support internal and external parties by providing advice on issues related to fraud.
• Work closely with internal PPJV business partners, Centrals, and credit unions to ensure fraud strategies are implemented and balance the needs of all stakeholders.
• Educate, inform, and offer insights on fraud to internal PPJV employees and external customers as appropriate.
• Ability to collaborate and create partnerships with fraud vendors that enable achievement of PPJV’s fraud roadmap/strategy.
• Monitor fraud risk exposures, emerging threats, and systemic vulnerabilities and make any necessary changes to programs, policies, and procedures to protect the organization and its stakeholders.
• Support key fraud working groups, industry forums, and regulatory discussions related to fraud resilience.
• Be familiar with and understand Canadian payments’ fraud landscape.
• Stay abreast of the Canadian regulatory compliance requirements (PCSA, OSFI guidelines, FINTRAC obligations, AML/ATF frameworks).
• Additional duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Minimum of three to five (3-5) years of experience in fraud or related roles, with a strong focus on implementation and management.
• Bachelor’s degree in finance, Business, Finance, or Economics. Advanced degree(s) in one of these fields preferred.
• Certified Fraud Examiner (CFE) Certification preferred.
• Good knowledge of regulations related to Canadian payments.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
• Detail-oriented and able to manage multiple tasks and deadlines effectively.
• Ability to adapt quickly to changing regulatory landscapes and industry standards.
• Thrives within a fast-paced environment.

THE ENVIRONMENT

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

Interested candidates are asked to submit a resume & cover letter by 11:59 PM on November 10, 2025. We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.