About the role
Job Description
What is the opportunity?
RBC’s Mobile Banking channel is the primary digital channel for our customers and the bank, among the top 25 digital leaders globally with #1 customer satisfaction in North America, serving 8 million active users. Much of this success has been driven by our team’s delivery excellence and throughput, which has allowed us to release a large volume of quality digital capabilities into production.
In this role, you will be working as a Technical Senior Project Manager delivering projects for Mobile, managing end-to-end delivery on a series of new features. These features are typically complex technical integration projects, involving changes and integration on various mid-tier or core systems within RBC, as well as the development of business requirements and user experience. You will also be the Scrum Master for a Mobile Agile squad.
What will you do?
As Technical Project Manager
- Apply hands-on technical project management for all phases of the software development lifecycle, across different technology platforms internal and external to RBC, enabling successful feature-completion & launch.
- Build and manage relationships with all project stakeholders both internal and external to your project. This will include internal and external clients, senior management, keeping stakeholders informed of progress and issues in order to demonstrate expectations on all project requirements and deliverables.
- Help to identify and communicate a clear vision of the project’s objectives and motivate the project team to achieve them.
- Create an environment that enables peak performance by team members, maintaining and growing our team culture.
- Communicate effectively with regards to backend infrastructure and other technology teams, leveraging the team’s expertise
- Drive and participate in recommending an appropriate action plan with your working understanding of the technical solution
- Leverage risk and change management skills on projects - plan day-to-day coordination and quality assurance for projects and tasks.
- Deliver and own project outcomes that are aligned to established cost, timing, deliverable and scope objectives.
As Scrum Master
- Coordinate and run sprint events as per scrum best practices
- Monitor and improve the scrum process and project progress; helping solve impediments in the development process.
- Coach the scrum team to apply appropriate processes to create successful products, enable them to take charge and ownership of the squad’s deliverables
- Foster self-organized and collaborative scrum team; sheltering the team from outside distractions to keep focus mainly on the agreed sprint goals.
- Ensure scrum principles and approaches are understood correctly by the development team and stakeholders; maximizing the performance of the team.
What do you need to succeed?
Must Have Skills:
- 7+ years of tech industry experience and/or project management experience of client facing products
- Experience in Iterative Delivery and/or Agile, working with multiple partners, internal and external technology vendors as applicable, potentially in different time zones
- Communication, organization, management and people skills - be able to communicate and present clearly to senior management and executives, as well as your project team
- Successfully manage a team of 15 or more people in a matrixed environment
- Experience managing several technical projects simultaneously
- Working understanding of technical solution architecture from a product delivery perspective
- Prior experience or education in software development or an equivalent technical background
- Ability to get into the details & problem solve, with the restraint & judgment to know when not to do so
- Thrives in ambiguity, both situational and procedural
Nice to Have Skills:
- Previous experience in banking or financial services in a Sr PM capacity
- Previous experience at a startup or running your own company
- Prior experience or education in software development or an equivalent technical background
- PMP certification
- Scrum Master Certification
What’s in it for you?
Be part of a fun, collaborative and caring team of passionate, talented and dedicated people. We are extremely fast paced, and try to only do what makes sense. Be part of a winning team in the mobile space, on the cutting edge of digital banking, leading from the front. See your projects go-to-market and be actively used by a large consumer base.
Job Skills
Capacity Planning, Collaborating, Deliverables Management, Information Technology (IT) Projects, IT Budgets, Leading Project Teams, Mobile Applications, Results-Oriented Leadership, Scrum Development Process, Stakeholder Management, Technical Knowledge, Technical Project Management, Time Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-04
Application Deadline:
2025-09-11
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
What is the opportunity?
RBC’s Mobile Banking channel is the primary digital channel for our customers and the bank, among the top 25 digital leaders globally with #1 customer satisfaction in North America, serving 8 million active users. Much of this success has been driven by our team’s delivery excellence and throughput, which has allowed us to release a large volume of quality digital capabilities into production.
In this role, you will be working as a Technical Senior Project Manager delivering projects for Mobile, managing end-to-end delivery on a series of new features. These features are typically complex technical integration projects, involving changes and integration on various mid-tier or core systems within RBC, as well as the development of business requirements and user experience. You will also be the Scrum Master for a Mobile Agile squad.
What will you do?
As Technical Project Manager
- Apply hands-on technical project management for all phases of the software development lifecycle, across different technology platforms internal and external to RBC, enabling successful feature-completion & launch.
- Build and manage relationships with all project stakeholders both internal and external to your project. This will include internal and external clients, senior management, keeping stakeholders informed of progress and issues in order to demonstrate expectations on all project requirements and deliverables.
- Help to identify and communicate a clear vision of the project’s objectives and motivate the project team to achieve them.
- Create an environment that enables peak performance by team members, maintaining and growing our team culture.
- Communicate effectively with regards to backend infrastructure and other technology teams, leveraging the team’s expertise
- Drive and participate in recommending an appropriate action plan with your working understanding of the technical solution
- Leverage risk and change management skills on projects - plan day-to-day coordination and quality assurance for projects and tasks.
- Deliver and own project outcomes that are aligned to established cost, timing, deliverable and scope objectives.
As Scrum Master
- Coordinate and run sprint events as per scrum best practices
- Monitor and improve the scrum process and project progress; helping solve impediments in the development process.
- Coach the scrum team to apply appropriate processes to create successful products, enable them to take charge and ownership of the squad’s deliverables
- Foster self-organized and collaborative scrum team; sheltering the team from outside distractions to keep focus mainly on the agreed sprint goals.
- Ensure scrum principles and approaches are understood correctly by the development team and stakeholders; maximizing the performance of the team.
What do you need to succeed?
Must Have Skills:
- 7+ years of tech industry experience and/or project management experience of client facing products
- Experience in Iterative Delivery and/or Agile, working with multiple partners, internal and external technology vendors as applicable, potentially in different time zones
- Communication, organization, management and people skills - be able to communicate and present clearly to senior management and executives, as well as your project team
- Successfully manage a team of 15 or more people in a matrixed environment
- Experience managing several technical projects simultaneously
- Working understanding of technical solution architecture from a product delivery perspective
- Prior experience or education in software development or an equivalent technical background
- Ability to get into the details & problem solve, with the restraint & judgment to know when not to do so
- Thrives in ambiguity, both situational and procedural
Nice to Have Skills:
- Previous experience in banking or financial services in a Sr PM capacity
- Previous experience at a startup or running your own company
- Prior experience or education in software development or an equivalent technical background
- PMP certification
- Scrum Master Certification
What’s in it for you?
Be part of a fun, collaborative and caring team of passionate, talented and dedicated people. We are extremely fast paced, and try to only do what makes sense. Be part of a winning team in the mobile space, on the cutting edge of digital banking, leading from the front. See your projects go-to-market and be actively used by a large consumer base.
Job Skills
Capacity Planning, Collaborating, Deliverables Management, Information Technology (IT) Projects, IT Budgets, Leading Project Teams, Mobile Applications, Results-Oriented Leadership, Scrum Development Process, Stakeholder Management, Technical Knowledge, Technical Project Management, Time Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-04
Application Deadline:
2025-09-11
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.