Manager, Enterprise Business Solutions
Top Benefits
About the role
COMPETITION NUMBER: 1583
CLOSING DATE: JANUARY 25, 2026 @ 11:59PM MDT
BUSINESS TECHNOLOGY SERVICES
The Manager, Enterprise Business Solutions provides strategic leadership for the planning, design, implementation, and support of enterprise applications and business systems. This role oversees a team of analysts and technical professionals responsible for sustaining and evolving NorQuest’s enterprise-level applications, including the ERP ecosystem. The manager is responsible for the College’s centralised software budget (over 150 applications, valued at more than $2.5 million), ensuring technology solutions are cost-effective, scalable, and aligned with institutional goals.
Reporting to the Director of Business Technology Services, this position delivers high-impact application services that support academic and administrative operations, enhance service delivery, and promote innovation. The successful candidate will foster a culture of service excellence, continuous improvement, and technical innovation.
HOW YOU’LL MAKE A DIFFERENCE:
- Lead, mentor, and manage a team of analysts and contracted staff, aligning with strategic business priorities.
- Oversee ERP governance, roadmap planning, and project leadership for ERP programme projects.
- Manage sustainment activities, troubleshooting, and documentation for enterprise applications.
- Deliver projects on time, within scope and budget; manage a software budget exceeding $2.5 million.
- Advise stakeholders on best practices for enterprise application use and operation.
- Negotiate and manage vendor contracts, including renewals for enterprise licensing agreements.
- Collaborate with internal departments and external partners to align technology solutions with operational needs.
- Champion inclusive leadership practices reflecting NorQuest’s values of equity, diversity, and belonging.
WHAT YOU BRING:
- Bachelor’s degree in Information Technology, Computer Science, Information Management, or a related field.
- Equivalent combinations of education and experience may be considered.
- Professional designation (e.g., PMP, CBAP, ITIL, or cloud certifications such as AWS, Azure, Google Cloud) is an asset
- Minimum 7–10 years of progressive experience in enterprise applications and business systems.
- At least 3–5 years in a leadership or management role overseeing large-scale systems such as ERP in a complex organisational environment.
- Deep technical knowledge of PeopleSoft or other enterprise information systems.
- Demonstrated leadership in a technology-driven environment.
- Experience leading large-scale enterprise application projects.
- Strong background in business analysis and strategic planning.
- Skilled in budgeting, IT service delivery, and operational management.
- Experience in a post-secondary or public sector environment is a strong asset.
WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you bring experience in:
- Operational Decisions: Prioritizes project work, service requests, and incident response to ensure timely and effective delivery of enterprise solutions that support academic and administrative operations.
- Financial and Budgetary Decisions: Developing and managing the Enterprise Business Solutions and College’s centralized software budget, including forecasting, procurement, and cost optimization. Makes decisions on resource allocation, vendor contracts, and investments within approved financial limits.
- Technical and Project Decisions: Leads solution design and delivery for enterprise application projects, making decisions that impact project scope, timelines, budgets, and long-term system sustainability.
- Team Development: Recruits, mentors, and develops a high-performing team, fostering a collaborative environment focused on accountability, innovation, and continuous improvement.
- Equity, Diversity, and Inclusion: Champions inclusive leadership practices that reflect NorQuest’s values and commitment to equity, diversity, and belonging.
- Vendors and Service Providers: Manages relationships with technology partners, negotiates contracts, and ensures service level agreements are met.
SALARY: $104,458 - $130,541reflective upon what you bring AKA your education and experience. This is a full-time, permanent with immediate access to our great pension and benefit programs.
We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.
Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
- International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
- World Education Services https://www.wes.org/ca/
We encourage applicants to include the assessment certificate as part of their application.
This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.
Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.
NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.
NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.
Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.
Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.
About NorQuest College
At NorQuest, we have a unique ability to provide students with the skills Alberta needs in a supportive and inclusive environment. And with input from industry, business, and the public sector, we make learning relevant and rewarding.
We understand that our learners come with varying levels of education and we assist them at the times and places that meet their needs, whether that is in the classroom, via distance learning or continuing education. We help identify their strengths, work on their areas of need, and move them towards exciting learning paths and life-changing careers. Our post-secondary diploma and certificate programs offer careers in health, community studies, and business.
We also uniquely deliver to the increasing demands of our economy. Thanks to our workforce-relevant programming, the average diploma graduate from NorQuest College earns $15,100 more than a high school graduate at their career midpoint. In addition, research shows that NorQuest College and our students added $471.4 million of total income to Edmonton’s regional economy. These outcomes are based on a 2016-17 study conducted by Economic Specialists International.
Located on traditional lands referred to as Treaty 6 territory, we serve 21,162 learners. This translates to 12,112 full-time and part-time credit students, and 9,050 non-credit or continuing education students, including assessment examinations. As a regional steward, we provide access to adult education in Edmonton and the surrounding region. Our services reach from Drayton Valley in the southwest, to Whitecourt in the northwest, and to Wetaskiwin in the southeast, encompassing 26 communities. In all, three regional campuses complement our two Edmonton campuses.
We are proud to embrace diversity and honour inclusiveness.
Manager, Enterprise Business Solutions
Top Benefits
About the role
COMPETITION NUMBER: 1583
CLOSING DATE: JANUARY 25, 2026 @ 11:59PM MDT
BUSINESS TECHNOLOGY SERVICES
The Manager, Enterprise Business Solutions provides strategic leadership for the planning, design, implementation, and support of enterprise applications and business systems. This role oversees a team of analysts and technical professionals responsible for sustaining and evolving NorQuest’s enterprise-level applications, including the ERP ecosystem. The manager is responsible for the College’s centralised software budget (over 150 applications, valued at more than $2.5 million), ensuring technology solutions are cost-effective, scalable, and aligned with institutional goals.
Reporting to the Director of Business Technology Services, this position delivers high-impact application services that support academic and administrative operations, enhance service delivery, and promote innovation. The successful candidate will foster a culture of service excellence, continuous improvement, and technical innovation.
HOW YOU’LL MAKE A DIFFERENCE:
- Lead, mentor, and manage a team of analysts and contracted staff, aligning with strategic business priorities.
- Oversee ERP governance, roadmap planning, and project leadership for ERP programme projects.
- Manage sustainment activities, troubleshooting, and documentation for enterprise applications.
- Deliver projects on time, within scope and budget; manage a software budget exceeding $2.5 million.
- Advise stakeholders on best practices for enterprise application use and operation.
- Negotiate and manage vendor contracts, including renewals for enterprise licensing agreements.
- Collaborate with internal departments and external partners to align technology solutions with operational needs.
- Champion inclusive leadership practices reflecting NorQuest’s values of equity, diversity, and belonging.
WHAT YOU BRING:
- Bachelor’s degree in Information Technology, Computer Science, Information Management, or a related field.
- Equivalent combinations of education and experience may be considered.
- Professional designation (e.g., PMP, CBAP, ITIL, or cloud certifications such as AWS, Azure, Google Cloud) is an asset
- Minimum 7–10 years of progressive experience in enterprise applications and business systems.
- At least 3–5 years in a leadership or management role overseeing large-scale systems such as ERP in a complex organisational environment.
- Deep technical knowledge of PeopleSoft or other enterprise information systems.
- Demonstrated leadership in a technology-driven environment.
- Experience leading large-scale enterprise application projects.
- Strong background in business analysis and strategic planning.
- Skilled in budgeting, IT service delivery, and operational management.
- Experience in a post-secondary or public sector environment is a strong asset.
WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you bring experience in:
- Operational Decisions: Prioritizes project work, service requests, and incident response to ensure timely and effective delivery of enterprise solutions that support academic and administrative operations.
- Financial and Budgetary Decisions: Developing and managing the Enterprise Business Solutions and College’s centralized software budget, including forecasting, procurement, and cost optimization. Makes decisions on resource allocation, vendor contracts, and investments within approved financial limits.
- Technical and Project Decisions: Leads solution design and delivery for enterprise application projects, making decisions that impact project scope, timelines, budgets, and long-term system sustainability.
- Team Development: Recruits, mentors, and develops a high-performing team, fostering a collaborative environment focused on accountability, innovation, and continuous improvement.
- Equity, Diversity, and Inclusion: Champions inclusive leadership practices that reflect NorQuest’s values and commitment to equity, diversity, and belonging.
- Vendors and Service Providers: Manages relationships with technology partners, negotiates contracts, and ensures service level agreements are met.
SALARY: $104,458 - $130,541reflective upon what you bring AKA your education and experience. This is a full-time, permanent with immediate access to our great pension and benefit programs.
We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.
Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
- International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
- World Education Services https://www.wes.org/ca/
We encourage applicants to include the assessment certificate as part of their application.
This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.
Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.
NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.
NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.
Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.
Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.
About NorQuest College
At NorQuest, we have a unique ability to provide students with the skills Alberta needs in a supportive and inclusive environment. And with input from industry, business, and the public sector, we make learning relevant and rewarding.
We understand that our learners come with varying levels of education and we assist them at the times and places that meet their needs, whether that is in the classroom, via distance learning or continuing education. We help identify their strengths, work on their areas of need, and move them towards exciting learning paths and life-changing careers. Our post-secondary diploma and certificate programs offer careers in health, community studies, and business.
We also uniquely deliver to the increasing demands of our economy. Thanks to our workforce-relevant programming, the average diploma graduate from NorQuest College earns $15,100 more than a high school graduate at their career midpoint. In addition, research shows that NorQuest College and our students added $471.4 million of total income to Edmonton’s regional economy. These outcomes are based on a 2016-17 study conducted by Economic Specialists International.
Located on traditional lands referred to as Treaty 6 territory, we serve 21,162 learners. This translates to 12,112 full-time and part-time credit students, and 9,050 non-credit or continuing education students, including assessment examinations. As a regional steward, we provide access to adult education in Edmonton and the surrounding region. Our services reach from Drayton Valley in the southwest, to Whitecourt in the northwest, and to Wetaskiwin in the southeast, encompassing 26 communities. In all, three regional campuses complement our two Edmonton campuses.
We are proud to embrace diversity and honour inclusiveness.