Senior Officer, Academic Administration - Graduate studies
Top Benefits
About the role
Job Type:
Employee
Duration in Months(for fixed-term jobs):
13
Job Family:
Academic Administration
# of Open Positions:
1
Faculty/Service - Department:
Recruitment and Admissions
Campus:
Desmarais Hall
Union Affiliation:
SSUO
Date Posted:
août 14, 2025
Applications must be received BEFORE**:**
août 25, 2025
Hours per week:
35
Salary Grade:
SSUO Grade 08
Salary Range:
$64 865,00 - $81 935,00About the Telfer School of Management
The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students,200 faculty members, over 100 staff members, and over 30,000 alumni.
At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.
Position Purpose:
Oversee the admission process for programs under the incumbent’s responsibility by ensuring correct interpretation and application of practices, procedures and policies aimed at increasing the efficiency and effectiveness of the admission process and at meeting admission targets of the unit and the University.
In this role, your responsibilities will include:
- Develop, evaluate and provide front-line services and information for potential students in order to determine needs and advise them on program options, admission scholarships and admission requirements based on their previous education and career goals.
- Analyze and prepare admission files according to University requirements and ensure all conditions are met. Determine eligibility of applicants, manage data entry, prepare files for evaluation by admission committees. Check accuracy of student status lists and make any necessary corrections.
- Receive and handle student documents during the graduate studies admission process in order to identify official and unofficial documents, according to established standards. Effectively manage students’ electronic documents as well as digitization and indexing system for student records. Notify the supervisor of academic services of any problematic cases.
- Calculate admission averages for Canadian and international students using University standards. Check accreditations of Canadian and international universities and authenticity of documents submitted for student applications and remove admission conditions at the appropriate time. Calculate any other averages required during the students’ studies.
- Determine eligibility of applicants based on averages calculated and refuse applications that don’t meet the minimum average requirements.
- Enter recommendations for admission and scholarship offers in computer system.
- Provide admission committees with assistance related to interpretation of University regulations. Work closely with graduate program directors and academic officers to create the most effective communication network possible.
What you will bring:
- Thorough knowledge of postsecondary programs, academic regulations and university services, normally acquired through postsecondary training, or equivalent experience
- Experience analyzing, managing and verifying academic records
- Experience interpreting, explaining and applying academic regulations and procedures
- Experience in an advising role and in customer service in an academic setting
- Experience using computer systems (SIS/uoCampus, Talisma, Calculator, Document Manager, or similar systems) and applications and platforms such as Windows, word processing software, databases, spreadsheets, email and the Internet
- Experience in administrative writing in both official languages
- Strong skills in interpersonal communication, teamwork and problem solving
- Experience working under pressure and prioritizing work to meet firm deadlines
- Bilingualism – French and English (spoken and written)
#Li-MP1
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
About University of Ottawa
À l’Université d’Ottawa, la plus grande université bilingue au monde, la population étudiante peut choisir d’étudier en français, en anglais, ou dans les deux langues. Située au cœur de la capitale du Canada, pays du G8, notre université jouit d’un accès direct aux plus grandes institutions du pays.
Ses avancées dans plusieurs disciplines attirent l’attention du monde entier, un reflet de sa passion pour la découverte et de la place qu’elle occupe parmi les 10 plus grandes universités de recherche du Canada.
The University of Ottawa is the largest bilingual university in the world, where it is possible for students to study in English, in French, or in both languages. Located in the capital of Canada, a G7 nation, we have ready access to the great institutions of our country.
Our breakthroughs in different disciplines attract global attention, reflecting our ranking among Canada’s top 10 research universities and our ongoing drive to discover.
Senior Officer, Academic Administration - Graduate studies
Top Benefits
About the role
Job Type:
Employee
Duration in Months(for fixed-term jobs):
13
Job Family:
Academic Administration
# of Open Positions:
1
Faculty/Service - Department:
Recruitment and Admissions
Campus:
Desmarais Hall
Union Affiliation:
SSUO
Date Posted:
août 14, 2025
Applications must be received BEFORE**:**
août 25, 2025
Hours per week:
35
Salary Grade:
SSUO Grade 08
Salary Range:
$64 865,00 - $81 935,00About the Telfer School of Management
The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students,200 faculty members, over 100 staff members, and over 30,000 alumni.
At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.
Position Purpose:
Oversee the admission process for programs under the incumbent’s responsibility by ensuring correct interpretation and application of practices, procedures and policies aimed at increasing the efficiency and effectiveness of the admission process and at meeting admission targets of the unit and the University.
In this role, your responsibilities will include:
- Develop, evaluate and provide front-line services and information for potential students in order to determine needs and advise them on program options, admission scholarships and admission requirements based on their previous education and career goals.
- Analyze and prepare admission files according to University requirements and ensure all conditions are met. Determine eligibility of applicants, manage data entry, prepare files for evaluation by admission committees. Check accuracy of student status lists and make any necessary corrections.
- Receive and handle student documents during the graduate studies admission process in order to identify official and unofficial documents, according to established standards. Effectively manage students’ electronic documents as well as digitization and indexing system for student records. Notify the supervisor of academic services of any problematic cases.
- Calculate admission averages for Canadian and international students using University standards. Check accreditations of Canadian and international universities and authenticity of documents submitted for student applications and remove admission conditions at the appropriate time. Calculate any other averages required during the students’ studies.
- Determine eligibility of applicants based on averages calculated and refuse applications that don’t meet the minimum average requirements.
- Enter recommendations for admission and scholarship offers in computer system.
- Provide admission committees with assistance related to interpretation of University regulations. Work closely with graduate program directors and academic officers to create the most effective communication network possible.
What you will bring:
- Thorough knowledge of postsecondary programs, academic regulations and university services, normally acquired through postsecondary training, or equivalent experience
- Experience analyzing, managing and verifying academic records
- Experience interpreting, explaining and applying academic regulations and procedures
- Experience in an advising role and in customer service in an academic setting
- Experience using computer systems (SIS/uoCampus, Talisma, Calculator, Document Manager, or similar systems) and applications and platforms such as Windows, word processing software, databases, spreadsheets, email and the Internet
- Experience in administrative writing in both official languages
- Strong skills in interpersonal communication, teamwork and problem solving
- Experience working under pressure and prioritizing work to meet firm deadlines
- Bilingualism – French and English (spoken and written)
#Li-MP1
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
About University of Ottawa
À l’Université d’Ottawa, la plus grande université bilingue au monde, la population étudiante peut choisir d’étudier en français, en anglais, ou dans les deux langues. Située au cœur de la capitale du Canada, pays du G8, notre université jouit d’un accès direct aux plus grandes institutions du pays.
Ses avancées dans plusieurs disciplines attirent l’attention du monde entier, un reflet de sa passion pour la découverte et de la place qu’elle occupe parmi les 10 plus grandes universités de recherche du Canada.
The University of Ottawa is the largest bilingual university in the world, where it is possible for students to study in English, in French, or in both languages. Located in the capital of Canada, a G7 nation, we have ready access to the great institutions of our country.
Our breakthroughs in different disciplines attract global attention, reflecting our ranking among Canada’s top 10 research universities and our ongoing drive to discover.