About the role
Position Summary...The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance with Company guidelines. This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention to detail with excellent customer service, the Claims Associate helps protect company assets while contributing to a positive shopping and work environment.
What You'll Do...
WHAT YOU'LL DO
Handle Damaged and Returned Items
Scans damaged and stolen items quickly and correctly to help prevent loss.
Process Returns and Vendor Requests
Prepares returns, vendor requests, recalls, and donation items by completing required paperwork, packing, and shipping on time.
Keep the Claims Area Safe and Clean
Keeps the claims area neat, clean, and safe by following proper lifting, ladder use, and chemical disposal procedures.
Follow Claims Procedures
Follows Company rules for handling damaged and recalled items, keeps claims up to date, and completes required forms for older claims to reduce chargebacks.
Support Store Programs
Completes Customer Value Program (CVP) tasks as assigned and follows current systems and processes.
Work with Other Teams
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused. Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
The minimum rate of pay for this position starts from $19.55.
Le taux horaire minimum pour ce poste débute à 19.55.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
201 Rue Strasbourg, Candiac, QC J5R 0B4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Find Jobs
ㅤ
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Not the right fit? Search for Claims jobs in Candiac, Quebec, Canada
About Walmart Canada
Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada's extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart Canada has raised and donated more than $750 million to Canadian charities. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages – Facebook, X, Instagram and LinkedIn.
Similar Jobs
About the role
Position Summary...The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance with Company guidelines. This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention to detail with excellent customer service, the Claims Associate helps protect company assets while contributing to a positive shopping and work environment.
What You'll Do...
WHAT YOU'LL DO
Handle Damaged and Returned Items
Scans damaged and stolen items quickly and correctly to help prevent loss.
Process Returns and Vendor Requests
Prepares returns, vendor requests, recalls, and donation items by completing required paperwork, packing, and shipping on time.
Keep the Claims Area Safe and Clean
Keeps the claims area neat, clean, and safe by following proper lifting, ladder use, and chemical disposal procedures.
Follow Claims Procedures
Follows Company rules for handling damaged and recalled items, keeps claims up to date, and completes required forms for older claims to reduce chargebacks.
Support Store Programs
Completes Customer Value Program (CVP) tasks as assigned and follows current systems and processes.
Work with Other Teams
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused. Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
The minimum rate of pay for this position starts from $19.55.
Le taux horaire minimum pour ce poste débute à 19.55.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
201 Rue Strasbourg, Candiac, QC J5R 0B4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Find Jobs
ㅤ
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Not the right fit? Search for Claims jobs in Candiac, Quebec, Canada
About Walmart Canada
Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada's extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart Canada has raised and donated more than $750 million to Canadian charities. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages – Facebook, X, Instagram and LinkedIn.