Position:
Office Services Support

Full-Time, Fully Onsite: Monday to Thursday, 8:45 AM – 5:00 PM; Friday, 8:45 AM – 4:00 PM

Purpose of the role:
The Office Services Support role is a key part of the firm’s daily operations, providing essential support across reception, mailroom, coffee service, meeting preparation, supply management, and general office functions. The incumbent collaborates effectively within a team to maintain a welcoming and professional environment for both clients and staff, delivering exceptional customer service while managing tasks efficiently.

Reports To:
Hospitality Manager

Duties and Responsibilities:

• Provide daily reception coverage and backup support as required;
• Order, unpack, and restock office and kitchen supplies;
• Up-keep of the premises including boardroom set-up, furniture arrangements, catering coordination, and post-event clean-up;
• Process incoming and outgoing mail (regular and registered), ensuring timely sorting and internal distribution;
• Track, process, and coordinate courier deliveries;
• Support the up-keep and cleanliness of kitchen areas on a daily basis;
• Prepare and serve coffee and other beverages for client and internal meetings;
• Set up audiovisual equipment, including TV carts, for meetings;
• Submit and track building maintenance requests through the online portal system;
• Conduct basic ergonomic assessments to assist employees with comfortable and safe workstation setup;
• Provide general assistance across all Office Services functions to ensure smooth daily operations; and
• Other duties and responsibilities as required.

Required Skills & Personality Traits for Success:

• Customer Orientation: Provides exceptional customer service to both internal and external clients of the Firm;
• Communicates Effectively: Exceptional written and oral communication skills; ability to communicate effectively with individuals at all levels in the organization.
• Teamwork: Ability to work effectively with others to achieve firm-wide goals; flexible, courteous, and supportive of team mates;
• Positive Impact: Demonstrates a consistent positive, constructive, can-do attitude;
• Change Agility: Adaptable; embraces need for change and able to modify behaviour as appropriate;
• Drive/Energy: Exhibits passion about role and has the stamina and endurance to handle workloads. Productive in a fast-paced environment while still maintaining a healthy work/life balance;
• Focuses on Results: Commitment to setting and achieving and/or exceeding individual, team, or Firm goals; and
• Problem solving and decision making: Ability to identify problems, solve them, act decisively, and show good judgement.
• Demonstrates Flexibility: Ability to work effectively within a variety of situations, readily adapting to on-going changes.

Why BD&P?

The world is changing, and it’s happening faster than ever. Constant transformation, progress, setbacks, challenges. Businesses and people are adapting, but nobody can do it alone. Maybe it’s easier for us to keep up because we’ve always been nimble, and we’ve always brought creative thinking to the way we practice law.

BD&P is a full-service boutique law firm headquartered in Calgary, Canada. Our approximately 120 lawyers are bright, deeply talented legal minds who work on a broad spectrum of matters and litigation work, sitting across the table from national and international firms.

At BD&P, we foster a collaborative atmosphere where every team member's input is valued, understanding that our strength lies in the contributions of each individual. We celebrate the diverse talents within our firm, recognizing that diversity and inclusion result in better decision making, more innovative problem-solving, and enhanced creativity. These qualities lead to more effective solutions for our clients and motivate the firm's partners, associates, and support staff to bring their best to the workplace.

BD&P has been honoured as one of Canada's Top Small and Medium Employers for 2025 by Canada's Top 100 Employers (presented by MediaCorp Canada Inc). This prestigious award recognizes companies that lead the nation in creating exceptional workplaces for employees and implementing forward thinking human resources policies. BD&P was selected for its exceptional commitment to employee engagement and well-being. The firm fosters a strong internal culture and promotes a healthy and active lifestyle, it supports in-house training programs, offers affordable and nutritious meals at the on-site Bistro, provides complimentary meditation and fitness classes, and hosts a dedicated Healthy Workplace Month filled with diverse wellness activities.

Do you have what it takes to succeed in this position?

Are you the right fit with our team?

Then please apply here.