Community Natural Foods Inventory Clerk must possess strong organizational skills and positive personalities. The Inventory Clerk is responsible to make sure the products overseen by the Inventory Department of the store are efficiently and properly stocked for customers. They assist in stocking of products while ensuring proper product rotation and quality. They create and build product displays, ensure proper facing of products. Inventory clerks must be familiar with store products and their locations in order to assist customers in locating items.

WORK PERFORMED

Produce Handling

• Ensure that best practices are used when handling product to ensure customer safety and satisfaction
• Adhere to safety protocol with use of knives and equipment
• Takes timely action to ensure that products are merchandised to the store floor whenever available
• Uses daily procedures to ensure that work is completed efficiently
• Ensure product is rotated, within date, and both product and tags are properly displayed on shelves
• Filling assigned sections as needed
• Clean shelves and merchandising materials and maintain tidy work areas in the back room and the sales floor ensuring all waste is properly disposed of
• Other duties as required

System Utilization

• Ensure adherence to the correct utilization of CNF systems
• Proper utilization of technology and apps including CRS, adjustment app, shelf-tag printer, product lookup
• Support the implementation of new systems as needed to ensure that products are handled effectively
• Other duties as required

Customer Service

• Greet and engage with customers in accordance with their interest, being attentive to their needs and applying CRE
• Communicate with customers with high level of professionalism and with a positive and friendly nature
• Answer customer questions, and when answer is unknown work with customer to find a solution/answer
• Manage and resolve customer complaints effectively and understand when a situation requires a manager's intervention.
• Communicate sales and promotions, make sales referrals, cross-sell and introduce new products and support promotion of in-store events
• Other duties as required

QUALIFICATIONS

• High School diploma preferred
• 1-2 yeas of retail experience
• Knowledge of the Natural Foods Industry and its products
• High care for product integrity and proper product handling
• Strong organizational and Customer service skills
• Self motivated
• High initiative and willingness to communicate concerns directly
• Computer knowledge and technical aptitude
• Friendly, positive attitude and high energy
• Attentive and detail oriented
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Time management skills and Dependability
• High personal ethics and integrity
• Ability to work well under pressure
• Product knowledge and sales skills

Essential Job Functions

• Stand and walk for extended periods of time.
• Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
• Bend and lift loads, not to exceed 60 pounds. Push and pull carts weighing up to 250 pounds.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
• Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
• Requirement to clearly see small detail on screen, paper and labels