Education: Secondary (high) school graduation certificate. Work setting: Transportation. Tasks: Maintain work records and logs. Monitor personnel workloads and locations. Perform general office duties. Provide customer service. Dispatch personnel according to schedules and work orders. Follow-up on issues with work orders. Keep track of shipments. Knowledge of highway trucking and associated rules and regulations. Maintain vehicle operator work records. Record mileage, fuel use, repairs and other expenses. Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment. Supervision: 5-10 people. Computer and technology knowledge: Dispatch management service software. Service experience: Trucking. Work conditions and physical capabilities: Ability to work independently. Attention to detail. Repetitive tasks. Tight deadlines. Work under pressure. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Organized. Reliability. Experience: 1 year to less than 2 years.